David Lloyd Sidcup Reviews Summary

Facilities

Pros:

• "There is an outside and an inside pool - both heated."
• "Pool is good. Changing rooms are clean and spacious."
• "The gym is always spotlessly clean and tidy and it's great for families."
• "The indoor pool has lovely facilities as well as the gym itself."
• "Fabulous gym - always clean, spacious gym with plenty of equipment, excellent indoor and outdoor pools."
• "The best bit is being able to enjoy a steam, swim or sauna. Or chill in the jacuzzi bubbles!"
• "Great DL. Always clean, staff are great and always space in the pool and enough gym equipment for a care free session at the times I go."

Cons:

• "The gym the star attraction of the club has no new equipment and no money spent on it."
• "Good facilities but everything is getting a little old at this point and they don’t seem to be making much effort to repair/modernise things despite the prices going up again this year."
• "The club is tired, worn and in sore need of development."
• "The outdoor pool is still freezing despite being reassured it is still heating up after some problems."
• "The indoor pool is ok, the changing rooms have been colder than I’d have liked recently and the spa/steam room and sauna are basic."
• "The club could definitely do with a refurb as it's so dated in comparison to Kidbrooke & Dartford."
• "Pool/sauna facilities are very basic."

Staff and Service

Pros:

• "Always greeted with a warm welcome when arriving at the club by the friendly reception team."
• "All staff members go above and beyond to make it a great place to be."
• "Emma and Laura are absolutely amazing 👏"
• "Such friendly staff and the equipment is perfect."
• "Staff are so helpful and friendly and can’t do enough for you especially G on reception, Nicky in class and Helen on bar x"
• "The team were all helpful and the club was clean and organised."
• "Receptionist Linzi was super smiley and welcoming."

Cons:

• "The manager for the Sidcup is not very nice and helpful at all."
• "Sales personal are dreadful and unprofessional."
• "Manager is aggressive rude and tries to be physically dominant when you make a complaint."
• "Overall manager also tells blatant lies to members about issues you have just to fob you off."
• "I felt belittled not a professional conversation, practically told I am a liar."
• "I’m still waiting for management to get back to me, and it’s been over a month now!!!"
• "Honestly the management team need a complete overhaul."

Membership and Pricing

Pros:

• "Free racket hire and court usage for Platinum members (and gym usage)."
• "Overall I'd definitely recommend it, if it's within your price range and money isn't too much of an issue."
• "If I could commit more time to visit, I'd certainly be a long term member but it is expensive (and rightly so because of the standards they maintain) and so you need to visit regularly to get reasonable value for money."

Cons:

• "Overall it's a decent gym but I don't think it's worth the extortionate monthly membership fee."
• "Now due to the exorbitant price rises and lack of investment in facilities it’s not a great place to go."
• "3 minutes to sign up, 3 months to leave."
• "This promotion 14 days for 14 pounds is ridiculous. What about us paying a lot of high membership."
• "A single membership can set you back from £70 up to £100 a month which is not cheap for DA14, Kent."
• "For £100 per month you can go down the road to a much better gym and club with nicer cleaner facilities."
• "I'm not happy at all. I've made made calls and asked the same questions at the reception. No one gets back to us about our premium joint membership and errors made, that they all acknowledge."