McDonald's Reviews Summary

Staff Service

Pros:

• "Decent service from certain members of staff."
• "After a long time, I had a coke from McDonald's that was properly chilled and tasted so nice without ice."
• "Speedy service (faster than any other McDonald's I've been in)."
• "Very pleased with service at mc Donald’s Bicester drive through."
• "Great place very clean, excellent staff so polite."
• "Lovely employees but BAD communication and customer service."
• "Staff very unprofessional and very rude! Management need more training."
• "We went here for a quick coffee break and it was a very pleasant experience."

Cons:

• "I had a bad experience today with the Manager who is very rude and talks to you like he owns the restaurant."
• "Service was slow and attitude wasn’t the best."
• "Well this has to be one of the most pitiful levels of service."
• "Staff were unfazed by disruptive teens who were hanging around without buying anything."
• "Ordered delivery, didn’t turn up. Called and spoke to them and the service was just awful."
• "Very poor and rude attitude from the shift manager."
• "Always fast, accurate, and easy to navigate inside and out. Only reason for 4 stars is lack of parking."
• "The worst McDonalds. Always long delays and food products out of stock."

Food Quality

Pros:

• "What a lovely service. Chicken select were nice and freshly cooked."
• "Omg been dreaming about Big Mac and fries for weeks and weeks, welcome back McDonald’s."
• "The only McDonald's around that I've never had to park up for food great staff and food always hot."
• "Freshly cooked food. I tried the McCrispy and had fries and a chocolate milkshake with it."
• "Lovely staff. Chocolate milkshake lukewarm and bland taste of nothing much. Good quarter pounder."
• "After such a long time we were able to find fish fingers in their happy meals!"
• "This is the only McDonald's around that I've never had to park up for food. Great staff and food always hot."
• "Solid four stars. Food arrived decently fast and was just what the Doctor ordered."

Cons:

• "Fillet-O-Fish was very ordinary and just about warm. My fries were warm."
• "Ordered big mac meal and nuggets. Food all cold when delivered too."
• "Should be -1 star. I got also wrong order which it was an sausage patty and egg McMuffin instead of double bacon and egg McMuffin."
• "Food was nothing like the pictures, taste bland and nothing really to recommend it."
• "Today, not a great experience. Rubbish left everywhere. Cold burgers, cold chips."
• "Ordered delivery, got fries and drinks but no burgers!!"
• "Terrible food, french fries cold and definitely not fresh, fillet of fish always overcooked and dry as a bone."
• "Food tastes horrible double cheese burger is tasteless tastes like water if anything."

Order Accuracy and Delivery

Pros:

• "The only McDonald's around that I've never had to park up for food great staff and food always hot."
• "Lovely staff. Chips half cooked and some green potatoes used so tasted horrible. Good quarter pounder."
• "Freshly cooked food. I tried the McCrispy and had fries and a chocolate milkshake with it."
• "This is the only McDonald's around that I've never had to park up for food. Great staff and food always hot."

Cons:

• "Don't bother ordering from here 9 times out of 10 you'll be missing items."
• "Constantly have missing items when ordering a delivery."
• "Ordered a delivery, got fries and drinks but no burgers!!"
• "Always delivers the WRONG ITEMS."
• "Should be -1 star. I got also wrong order which it was an sausage patty and egg McMuffin instead of double bacon and egg McMuffin."
• "Ordered delivery, didn’t turn up. Called and spoke to them and the service was just awful."
• "Very poor and rude attitude from the shift manager around 4pm on the Sunday 29th."
• "I placed an order on the app to be delivered and they missed off 2 apple pies on the order."