Invictus Motors Ltd Reviews Summary

Customer Service

Pros:

• "The team at Invictus Motors displayed professionalism, expertise, and a genuine commitment to customer satisfaction."
• "The staff was incredibly helpful and knowledgeable, guiding me through the entire process with a friendly and professional demeanor."
• "Basheer and the whole team at Invictus Motors are such genuine people and enthusiasts."
• "It is a family run business and the lads are super friendly."
• "The sales guys didn't try and push the sale which I thought was refreshing compared to previous experiences of buying cars."
• "The guys at Invictus helped me, advised me and gave me a very trustworthy feeling to buy a Porsche from them."
• "Basheer and Ali were very friendly helpful with test drives and the process of purchasing the car."
• "Basheer and his team are ones setting a benchmark for car dealerships across the country."

Cons:

• "Be very careful when dealing with Basheer as he is extremely unprofessional and a complete liar."
• "He is a nasty, unreasonable, short tempered excuse of a man who thinks its acceptable to intimidate and threaten his customers."
• "Do not be under any illusion that even if you have agreed terms in writing that this will be honoured or respected by Invictus Motors."
• "Arrived to view a car, which was prearranged. The car was dirty, with bird droppings on the drivers window and door, despite being under cover."
• "The 'saleman' wasn't interested in selling me the car, but I persevered."
• "I was told to view those first and come back. It was a 150-mile round trip. They totally wasted my time."
• "AVOID AT ALL COST! Sold us an E Class with £2000 worth of problems!"
• "They didn’t settle the finance on our part exchange and another payment was taken from our account a month later!"

Car Quality and Pricing

Pros:

• "The car was immaculate with all the history was given with the vehicle."
• "The car’s performance has been exceptional, and I’ve had no issues since the purchase."
• "The prices on offer across their whole range of vehicles is pretty much the lowest you can get."
• "Phenomenal experience buying my Porsche 911 from Invictus Motors."
• "They were genuine whole the time since we enquired the vehicle to buying."
• "Trustworthy cars from a trustworthy seller. Can’t go wrong."
• "Very satisfied with the experience. With my own finance I was getting 25% APR, and with Invictus I got less than half."
• "The car was delivered the next day and communication throughout has been great."

Cons:

• "This company will happily sell a car that is not in road worthy condition with multiple dangerous faults."
• "Bought a car from these clowns with loads of issues."
• "After having the car for less than a month and it started to smoke and have noises come from the engine."
• "I had to get the AA involved to sort the issue. There is something very wrong with the culture and honesty of this company."
• "After looking for a Porsche C4S for a long time I came across a car listed by Invictus Motors, I was put into contact with Basheer from Invictus Motors and he has been an absolute pleasure to deal with, we came to a deal that worked for both of us and Invictus Motors gave me a smashing part ex value for my Audi."
• "Bought a Porche 911 from Basheer in February and can't fault the service I received."
• "The level of service, attention to detail and after care were exemplary."
• "I purchased a car recently from Invictus Motors where I was dealt with by a gentleman called Basheer."