Hanar Cars Reviews Summary

Customer Service

Pros:

• "Really happy with the car and will definitely use Hanar Cars again as they have a great selection of quality used cars."
• "They went above and beyond to make the experience easy and enjoyable and I came away with another amazing purchase."
• "Very smooth transaction. They even went on extra mile bringing the car at my place which is a bit far with no extra charge also sorted out my road tax!"
• "Very very polite, knowledgeable and took care of every question and need I had."
• "They were always super attentive, helpful, and easy to contact."
• "Very nice people to deal with, not pushy salesman at all."
• "They are an honest and trustworthy car dealership - like no other."
• "Super quick and they got me finance on a vehicle which I was rejected on previously."

Cons:

• "Don’t just look on the pictures and go there expecting that cars are gonna be in a great condition because I was so disappointed."
• "Absolutely rubbish, bad service and scammers relying on some peoples lack or knowledge."
• "Very disappointed. Very unprofessional and waste of time as I really liked the car."
• "A bought a car in Feb 20 and within less than 2 weeks, the car was un-driveable."
• "Cowboys!! No loyalty to customers!!"
• "This car dealership has rude staff and more importantly when your walking around looking for your new car the floor is dangerous beyond belief."

Quality of Cars

Pros:

• "All fitted and looks absolutely stunning. Great customer service and great range of cars!!"
• "The car was in mint condition and had all the documentation needed."
• "The owner and his wife were very professional, which helped me in the decision to my purchase."
• "The service excellent, the cars are kept clean."
• "Cars are all high spec and their sales are 100% honest."
• "Great family run business, very friendly and helpful with a professional approach, reasonable prices for good quality used vehicles."
• "The staff there welcomed me in a nice way they where very helpful and a had positive attitude."
• "The car is as described. The team were very helpful and I would confidently buy from them again."

Cons:

• "Seeing good reviews and the nice photos uploaded in website I thought it was a good deal but upon checking the leather seat was seen ripped off."
• "Bought a car they performed “in house checks” on. Was fine for a couple of weeks, not long after it starts playing up."
• "1 week after buying the car I had problems with the battery, they told me it was my fault and they couldn’t replace it even though it 100% wasn’t my fault."
• "6 months later I took it to a garage for a check up as it wasn’t running properly, it turns out the compression in one of the cylinders was so low."
• "Pushy salesman who tries to make you feel guilty because they have spent time taking you for a test drive and gone over car details."