Auto Dynamics | Car MOTs & Car Service Barnet Reviews Summary

Customer Service

Pros:

• "I was blown away how friendly the staff were."
• "Steve is a very caring business owner, he genuinely cares about his customers and takes great pleasure in being able to resolve his customer nightmares!"
• "Best customer experience ever!"
• "The guys are very helpful and quick."
• "I highly recommend Stephen and his team and delighted I have now found them."
• "The customer service is SECOND TO NONE!"
• "I genuinely received the best customer service I’ve ever received in my life from this garage."

Cons:

• "I’ve used auto dynamics for years now and I have always been very happy. This time I was far from satisfied, things weren’t done when promised and things I’d asked for had been forgotten."
• "One of the mechanics there was so rude. When I walked into the garage to look at my car, he told me to 'go sit in the waiting room'."
• "I won't be back, but I hold no grudges."
• "I shall not be returning sadly."
• "AVOID for any complex work."
• "I had the inconvenience of waiting nearly a week for my car to have the bodywork completed. There were still major parts left out."
• "A slightly confusing environment when I picked up the vehicle."

Quality and Efficiency of Service

Pros:

• "Everything was taken care of the following day and done at a fair price."
• "The work was completed to an amazing standard and at affordable prices."
• "They fixed my issue in few hours at a very reasonable price!"
• "Had work done next day that dealership quoted as 3-4 days and at £1000 cheaper than dealership quoted."
• "Fixed my car at a fraction of the asking price from other garages' quotes."
• "Within minutes the issue with my car was diagnosed, within an hour the issue was resolved."
• "Steve and his team were quick, friendly and professional."

Cons:

• "Changing the break pads was simply a con to make an easy £160. Annoyed I got scammed by a bunch of chancers."
• "I am very dubious about where a lot of these 5 star reviews are coming from."
• "Wasted over £1000 on these guys."
• "Charged my 71 year old mum, over £170 to change a sensor. put a dent in the bonnet by trying to shut it with a tool left on the engine, put the wrong sensor in and caused the head gasket to blow!"
• "After 2 days the problem came back."
• "Now I'm going to get it redone at another garage, delaying my sale of the car and causing me to spend more money."
• "Not only did they fit a broken injector I had to wait 2 weeks to get the problem 'sorted.'"

Price and Value

Pros:

• "Very honest and always keep the work as cheap as possible."
• "His prices are very reasonable indeed to nearby competitors I found."
• "Steve didn't take advantage of my lack of knowledge but helped me understand my car and costs."
• "Even when using original parts, they were still cheaper than the dealership."
• "Always reasonably and honestly priced and even once when it was a tiny 10 minute job didn't charge me at all!"
• "Amazing work with an affordable price definitely a go to."
• "No sales pitches, no making me feel stupid, just honest, professional advice, great service and affordable prices."

Cons:

• "I am unemployed too. Losing that kind of money is not great. Have advised everyone I know to avoid."
• "Wasted over £1000 on these guys."
• "Sadly my car came home with bent skirts where it was jacked up."
• "I had to wait 2 weeks to get the problem 'sorted.'"
• "Went in for an mot. Got told it would take 2 hours, so went to a local cafe and waited. 4.5 hours later I got a text saying it was done."
• "The workmanship was, I hate to say it, sub par😕."
• "I WILL NEVER GO ANYWHERE ELSE IN FUTURE."