TDR Bridal Birmingham Reviews Summary

Customer Service

Pros:

• "The appointment was so relaxed and we had plenty of time, and I cannot thank Della enough for making me feel so at ease and helping me find my dream dress."
• "From start to finish I was made to feel so special, I was a little overwhelmed by the dresses when it came to pick but Della was so helpful."
• "I can't thank Denise enough, in the matter of a couple of fittings I went from hating my dress to being back in love with it."
• "The Ladies are super helpful, friendly and make you feel so special."
• "Heather was my seamstress and she completed everything in time and with great expertise."
• "Sofia was an absolute star from start to finish. Made me feel confident about my choices."
• "Maya was fantastic, she helped me find the absolutely perfect dress."

Cons:

• "Also felt sorry for anyone having an appointment in the front of the shop as you were all exposed to the public outside the shop."
• "I personally would have less areas for trying on as I saw the dresses being stepped on and not handled with the care I would give them if it were my shop."
• "Parking was a bit tricky, but that's a given for the area."
• "Didn't really feel like the appointment went well and felt a bit deflated after the appointment."
• "Nothing was chosen or shown to me which would be on par to what I had shown her."
• "Then I was left to chose a few dresses which I had no clue what I was choosing and asked her to choose some different styles for me which she didnt."
• "I was also quite surprised that the shop assistant didn't come into the changing room to help me get into the dresses."

Dress Selection and Quality

Pros:

• "The range of dresses they have is great."
• "They stock so many designers and different fits and styles, so there is a dress for anyone!"
• "So many styles of dresses you're sure to find what you want ✨"
• "There are so many designers and collections to choose from."
• "The collection at TDR is incredible, there’s definitely something for everyone."
• "I was amazed at the range of dresses they have and their ability to pick out parts of dresses you like to find your perfect dress."
• "I've never been to a store with so many dresses in multiple sizes."

Cons:

• "There's no privacy, the dresses felt crammed in with no room and to get to look at the dresses you're invading someone's appointment."

Shop Atmosphere and Experience

Pros:

• "From the moment we walked in we were made to feel welcome."
• "The shop itself is beautifully decorated, drinks are offered."
• "TDR is so much more than a shop it is an experience!"
• "The vibe I had in the shop with my mum & sister was phenomenal! Stress free and exciting!"
• "The shop is beautiful and all the staff are lovely."
• "The bridal shop is just beautiful and just made our experience perfect we couldn't of been happier with the service we received the dressing rooms and its staff are truly amazing."
• "Absolutely beautiful shop, the layout is lovely with little trying on spaces for the bride and her party."

Cons:

• "My bridal party were seated near the front window of the shop, so each dress I presented was in front of the window which made me feel quite exposed and uncomfortable."