Address: Station Rd, Old Hill, Halesowen, Cradley Heath, B64 6NN, United Kingdom
Phone: +441384259655
Rating: 4.9
based on 130 reviews.
Customer Service
Pros:
"Dealt with Warwick who was very pleasant and helpful."
"Friendly and professional service."
"Fantastic service from Warwick & James."
"Warwick was very professional and not pushy at all."
"I received excellent professional and friendly service throughout."
"James and Warwick were very knowledgeable and helpful."
"Warwick's no pressure sales technique was a breath of fresh air, he was very helpful and knowledgeable."
Cons:
"The after-sales service is terrible and don't think that they will have any prior solution when problems arise."
"... Since writing my review my car unfortunately developed an intermittent problem."
"Since this car has been under warranty once and nothing has been resolved."
"I do not advise you to buy any car and if you buy, do the MOT and a complete overhaul, as I am at the moment in a workshop where I had to change clutch, flywheel and other parts."
Quality of Cars
Pros:
"Good quality car, fully serviced, and well presented on collection day."
"The vehicle was exactly what I was looking for; low miles, cared-for by the previous owner, in tip top running shape."
"Good choice of quality cars available."
"All of their cars are immaculately presented and excellent quality."
"The quality and presentation of the Kuga spoke for itself."
"Every car that I have purchased from the Delph garage have been very reliable."
"Cars are prepared to the highest standard."
Cons:
"There was a small issue with a warning light illuminating on the instrument display and a slight knocking noise from the passenger front end."
"We did have a very minor issue to be fixed under warranty which was dealt with quickly and efficiently."
Recommendations
Pros:
"I would highly recommend this garage to anyone."
"I can honestly say I won’t go anywhere else now and have already recommended you to others! Really impressed, thank you!"
"I would well recommend this garage to others and I will definitely be going there again."
"Would definitely recommend anyone wanting a new car to give these gentlemen a try."
"I would highly recommend these guys, you will not be disappointed."
"I would definitely recommend Delph Garage and wouldn't hesitate to purchase a car from them again."
"I cannot recommend them enough. Faultless customer service."
Cons:
"The only problem I could see was losing the deal to another customer."