Delph Garage Reviews Summary

Category: Used car dealer Halesowen

Address: Station Rd, Old Hill, Halesowen, Cradley Heath, B64 6NN, United Kingdom

Phone: +441384259655

Rating: 4.9
based on 130 reviews.

Customer Service

Pros:

  • "Dealt with Warwick who was very pleasant and helpful."
  • "Friendly and professional service."
  • "Fantastic service from Warwick & James."
  • "Warwick was very professional and not pushy at all."
  • "I received excellent professional and friendly service throughout."
  • "James and Warwick were very knowledgeable and helpful."
  • "Warwick's no pressure sales technique was a breath of fresh air, he was very helpful and knowledgeable."

Cons:

  • "The after-sales service is terrible and don't think that they will have any prior solution when problems arise."
  • "... Since writing my review my car unfortunately developed an intermittent problem."
  • "Since this car has been under warranty once and nothing has been resolved."
  • "I do not advise you to buy any car and if you buy, do the MOT and a complete overhaul, as I am at the moment in a workshop where I had to change clutch, flywheel and other parts."

Quality of Cars

Pros:

  • "Good quality car, fully serviced, and well presented on collection day."
  • "The vehicle was exactly what I was looking for; low miles, cared-for by the previous owner, in tip top running shape."
  • "Good choice of quality cars available."
  • "All of their cars are immaculately presented and excellent quality."
  • "The quality and presentation of the Kuga spoke for itself."
  • "Every car that I have purchased from the Delph garage have been very reliable."
  • "Cars are prepared to the highest standard."

Cons:

  • "There was a small issue with a warning light illuminating on the instrument display and a slight knocking noise from the passenger front end."
  • "We did have a very minor issue to be fixed under warranty which was dealt with quickly and efficiently."

Recommendations

Pros:

  • "I would highly recommend this garage to anyone."
  • "I can honestly say I won’t go anywhere else now and have already recommended you to others! Really impressed, thank you!"
  • "I would well recommend this garage to others and I will definitely be going there again."
  • "Would definitely recommend anyone wanting a new car to give these gentlemen a try."
  • "I would highly recommend these guys, you will not be disappointed."
  • "I would definitely recommend Delph Garage and wouldn't hesitate to purchase a car from them again."
  • "I cannot recommend them enough. Faultless customer service."

Cons:

  • "The only problem I could see was losing the deal to another customer."

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