Address: 59 Golders Green Rd, London, NW11 8EL, United Kingdom
Phone: +442084558260
Rating: 4.8
based on 211 reviews.
Hair Styling and Cuts
Pros:
"Had an amazing cut and blow out by Olga - I was in and out within 45 min which is a record setting low for my thick/long hair!"
"I went in to get a balayage and honestly it turned out amazing, she was so nice, I was quite nervous at the start and had a 10 min consultation."
"Joana suggested the perfect length for my cut and it worked 100%. I am very happy with the outcome and received many compliments."
"The stylist actually listen to what you want, been going there for well over a year and now my mum started to go as well."
"Excellent as always! My dear, Olga is a star, worked her magic really well by totally transforming my hair and look with a wonderful balayage!"
"I had Johanna correct my colour, apply treatment, colour my hair a very lovely layered blonde and then cut it. I got out like a princess."
"Everyone at Ace Hair is fantastic! I always get top service and everyone is so lovely it makes the experience a great one."
"She did a wonderful job cutting my hair and giving me layers. I also had my hair blow dryed and curled."
Cons:
"The lady who was cutting my hair completely ignored it and gave me a cut different to what I had asked for."
"Based on the previous reviews I expected too much. But after cutting my hair in ACE I had to arrange a new appointment in another pricey salon for correction."
"I don't think you understand what it means to cut the ends. Had my hair up to my elbow and left with shoulder length hair."
"Had my haircut into layers by Joanna she did an amazing job, the best layered hair cut I’ve ever had! The waxing was painless and really quick!"
"I don't know the name of the stylist who cut my hair but she did a very minimal job at best... She didn't even do a consultation with me first."
"Had a hair cut done by Dita and both the quality of the cut and the customer service was awful. She cut one side of the hair shorter than the other side."
Customer Service and Experience
Pros:
"The salon's atmosphere was cozy, and the price was reasonable for the quality of service."
"It has been my 5th visit in the shop and I wouldn’t go anywhere else for laser hair removal. Sara is very professional and knowledgeable."
"Johanna has a great energy about her, she is very knowledgeable about her craft as well as her customers."
"My therapist was lovely, she talked through what she was doing and made me feel very comfortable."
"I can wholeheartedly recommend this place. Nice professional and reliable service, the hairdresser Olga is very nice and friendly, as well as the rest of the team."
"Today Joana colour corrected my balayage that I had done elsewhere and I feel like a new person."
"I was so nervous and anxious about getting my hair coloured for the first time. Olga was so friendly and heard everything I had to say."
"Everyone at Ace Hair is fantastic! I always get top service and everyone is so lovely it makes the experience a great one."
Cons:
"The manager (Olga) refused to acknowledge that the colour was different than shown, and acted all casual about it."
"If had to make my hair all dark brown, I would have not visited a salon for that."
"Waxing experience was horrible, the waxer named Mozghan is inexperienced and frankly dangerous."
"I been there to highlight my hair she served 2,3 customers at the same time and I wasn't happy at all."
"I've tried twice this salon to do my hair blow dry but I wasn't happy. First time hairdresser left me in middle of my treatment."
"The owner of the salon was an absolute nightmare! He was so rude and lacks manners and professionalism!"
"AVOID THEM!!! I been there to highlight my hair she served 2,3 customers at the same time and I wasn't happy at all."
Coloring Services
Pros:
"I recently visited Ace Hair Salon for a blow dry, and I couldn't be happier with the results!"
"I went in the get a balayage and honestly it turned out amazing, she was so nice, I was quite nervous at the start."
"I had Johanna correct my colour, apply treatment, colour my hair a very lovely layered blonde and then cut it."
"Excellent as always! My dear, Olga is a star, worked her magic really well by totally transforming my hair and look with a wonderful balayage!"
"Everyone at Ace Hair is fantastic! I always get top service and everyone is so lovely it makes the experience a great one."
"Super professional service! Very thorough in making my balayage look amazing! The whole team are super but a big shout out to Dita."
"I was recommended by a friend, and I was extremely happy to have had my hair done by Olga at Ace Hair and Beauty."
"First time I ever done anything with my hair and I was super nervous but Olga made me feel soo certain with the colour."
Cons:
"Absolutely disappointing service. This was my second time at this salon after a great haircut the first time. I went for global hair colour and the colour was not at all what was shown initially."
"I wish I could offer a positive review for ACE Hair & Beauty, especially given the importance of supporting local businesses."
"My hair ended up an unfortunate shade of orange, and I was told it would 'get better after a few washes' — a ridiculous assertion for any salon to make."
"I've been here for the first time. And Anca, she was the best! She did exactly what I wanted and with a lot of patience!"
"I went to ACE to fix a bad balayage I had at another salon. The result was incredible; Olga did an absolutely fantastic job."
"Been coloring my hair for twelve years and this is the best color I’ve ever gotten! I get highlights with a cool, silver toner and it was done perfectly as was the blow dry."
"I went to ace today for a consultation on a balayage highlights. Then I decided to just do it. Initially, I was nervous as I hadn't ever done anything to my hair other than a haircut."
"I had an excellent experience, Beauty treatment by the team! They are super nice, professional, friendly and helpful! I would recommend the salon to anyone!"