FIGO Stratford Reviews Summary

Food Quality

Pros:

• "The food was pretty good."
• "The food was very bland. Pasta wasn’t cooked properly."
• "The good stuff = tasty food."
• "Highly recommend this restaurant. The food was superb."
• "The food is so delicious in that restaurant."
• "The food was delicious, we had a starter, mains and cocktails."
• "Great Italian. Relaxed atmosphere with very high quality food."
• "Our main courses arrived promptly- lasagne and risotto...both piping hot and amongst the best we have ever eaten and seriously big portions."

Cons:

• "The food was very bland. Pasta wasn’t cooked properly. Was very hard."
• "The calamari was disappointing and looked and tasted like something you’d pick up from a freezer shelf of an average supermarket."
• "Starters were great. Carbonara and lasagna absolute dog food."
• "The food was below average for the price."
• "The food was good overall, although the Calamari was disappointing and looked and tasted like something you’d pick up from a freezer shelf of an average supermarket."
• "Pasta portions could’ve been a bit bigger."
• "My main was ok (rice was cooked well) but seeing champignons mushrooms in a mushroom risotto for £16.50 was a huge disappointment."
• "The pizzas are OK. The pasta was slightly better than you’d get in a standard Italian chain, but small portions."

Service

Pros:

• "Service was impeccable orders taken and food served quickly."
• "Very attentive service and I was greeted with smiles every time a staff came to the table."
• "Service was also very friendly."
• "Simone was great and such a nice waiter."
• "The staff were extremely attentive, and most importantly kept our glasses topped up!"
• "Fernando and the manager Vito were absolutely amazing and excellent to handle the a group of 16 people and were so welcoming and funny."
• "Service was good but a little bit confusing with the waitress as different people was serving you."
• "Food and service were ok. Our server Ali was great."

Cons:

• "Service is slow, I forgot what food I even ordered."
• "Felt rushed to order and staff constantly hovering over table."
• "Staff were rude and overbearing and do not understand boundaries."
• "Food was really slow to come out."
• "We asked to be moved as we were a group of 5 instead of 4. The first staff member we spoke to was very reluctant; almost rude."
• "Muraz offered such an amazing service. His service was a 10/10 since we arrived in the restaurant."
• "It did feel embarrassing."
• "The female waiter that billed us was very cheeky and rude."

Ambiance and Atmosphere

Pros:

• "Vibe was decent but tables so cramped and hard to move around."
• "Great deco + atmospheric - and I really liked the old nostalgic music they played!"
• "The restaurant inside was busy, but they allowed us wait in the outside area with heaters and blankets!!"
• "Oh, what a wonderful place🫠."
• "Love the deco in the restaurant though some tables are quite close together which can get a bit noisy if the restaurant is full up."
• "Relaxed atmosphere with very high quality food."
• "The atmosphere was cozy, and the food was delicious."
• "The atmosphere was warm and inviting."

Cons:

• "Tables are placed too close to other tables so when you get up you’re having to squeeze passed the other tables."
• "After ordering our dessert, they started chasing us to leave as soon as we had finished."
• "The music from the DJ was just far too loud. We could barely hear ourselves talk."
• "Had to leave straight after eating and go somewhere a bit quieter so we could actually hear each other talk!"
• "There was a great kids menu too with lots of choice."
• "The music was awful, very loud for a restaurant and felt more like a club."
• "The music was far too loud and was playing house music at 5pm so we had to ask three times for the music to be turned down."
• "We were given a seat outside, the weather wasn’t great but there was a heater above our table but it was still a little chilly."