ASK Italian Reviews Summary

Service

Pros:

• "I must say the serving staff was very patient and gave great service even when the restaurant was very busy."
• "Despite not booking in advance, the staff were very quick to get us seated and served."
• "The service was sensational, Sky our waitress was very attentive and did a great job."
• "Bridget the Manager was amazing very professional and welcoming."
• "We really enjoyed our time at the restaurant, we had best service provided by Micaela."
• "Outstanding customer service on 19/02/23 from Gee (the Brazilian waiter) from the moment we entered the restaurant."
• "Went to stratford ask italian and ended up leaving after 20 minutes. There were only about 3 members of staff ignoring us."
• "Lovely meal. Staff kind and helpful. 20 mins to get water though was not acceptable considering the heat at this particular time."

Cons:

• "Booked a table for 5 people - still had to stand and wait and waitress couldn't seem to find booking."
• "The downer to our evening was the poor service we received."
• "Extremely poor service. Ordered some starters and some pasta. starters came after 40 mins of waiting."
• "One star rating! Took 30 min just to pay our bill. Lack of customer service, staff totally ignore you."
• "Poor servis and the food is looking like is pre coocked from the package."
• "Service was absolutely appalling. We usually dine at Nandos when we are at Westfield but they seemed too busy."
• "This places Does not even deserve one star but however it should be closed as soon as possible. The staff are rude except the lady manager."
• "Service was very worst. No one was there to welcome us, to show us the table."

Food Quality

Pros:

• "Our highlight was the pollo lasagne and spicy nduja pizza. Other things were also pretty nice."
• "The pizza was on point with rich sauce and great toppings."
• "Food was freshly made to order and cooked well."
• "The Italian starters and mains we ordered fully met our high expectations."
• "Very good value for money! Staff are very friendly and considerate."
• "The pasta was cold and very dry. It seemed like it was a readymade pasta which was not even heated before serving."
• "First the food was not good, it’s not fresh."
• "We waited an hour for our pasta and when it arrived it was too sour it really did not taste like the seafood pasta we couldn't even eat it it was terrible."

Cons:

• "My garlic chicken pizza had minimal chicken on it and was tepid, my friends reported the pasta they had was nice."
• "Honestly, the food is tasteless. Do not waste your time and money there."
• "I ended up here spontaneously, definitely did not disappoint. The food was decent and the tiramisù."
• "The vegan chicken lecca-lecca was totally bland, no flavor whatsoever."
• "Food was decent for the price, drinks were quite good."
• "The seafood linguine was not good at all. A bit disappointed."
• "The pasta was cold and very dry."
• "The starters was ok, the waitress bring us Wrong wine we change it ok, we had pasta with sea food and was not taste at all unfortunately."