Address: 380 Nottingham Rd, Nottingham, NG7 7FE, United Kingdom
Phone: +443306600589
Rating: 3.7
based on 106 reviews.
Property Management and Maintenance
Pros:
"Our property manager, Dipti has been really responsive in sorting things out."
"I have had a generally positive experience with Dipti as my property manager."
"Any minor issue I had with the property were resolved straight away, or within a very quick time frame."
"My property manager Dipti is very helpful and responsive."
"Max Bailey, whose customer service literally changed our entire perspective about this agency."
"The house and bedroom was of a very high standard with cleaners that came in to the property every 2 weeks!"
"Any issues with the house have always been resolved super quick, no matter how big or small."
"If I need any help or any maintenance issues need sorting they have quickly resolved them."
Cons:
"There were no maintenance done to my room although it had damp in multiple places."
"There was a hole in the kitchen ceiling for 2 months and water would come into the kitchen every time someone had a shower."
"The worst ever .. I have lived in one of their properties for 6 months and I can confidently say that they are the worst agency ever."
"Don't know where to start writing a review in regards to my time spent dealing with multi let."
"They ignore complaints, have had no running hot water in the kitchen for a whole year."
"Very unreliable when it comes to fixing annoying maintenance issues apart from a light bulb change."
"I had a toilet leak for 5 weeks, continuous people entering my rooms for viewings as they keys are available for anyone and I’m never given notice."
"Had a broken shelf in the kitchen - waited 6 weeks to get it resolved."
Customer Service and Support
Pros:
"Gabriel was very helpful explaining the application process and helping me move in."
"Max Bailey, whose customer service literally changed our entire perspective about this agency."
"The customer service is out of this world and any issues are dealt with swiftly and professionally."
"Always helpful when resolving issues, Daniel S. always goes above and beyond to help out."
"Great service, any problem I had got a response straight away and got resolved quickly."
"I've had the pleasure now of dealing with multi let on a number if occasions specifically Daniel and each time he has replied and dealt with query swiftly and efficiently."
"I dealt with Chantice who was amazing, she offered me loads of different alternatives of properties to rent and dealt with all my annoying questions without getting frustrated."
"I'm recomanding Tu as it is visible that he is dedicated in his job plus he is willing to help individuals as much as he can."
Cons:
"They ignore complaints, have had no running hot water in the kitchen for a whole year."
"The worst company to get hold of. If you're not lucky enough to get through, you have no other option but to leave them a voicemail."
"Unfortunately nothing has been fixed, hence why it has now fully broken."
"Absolutely shocking service from Multi Let Leeds."
"Terrible not only poor. They have always an excuse to charge for any small thing."
"Very very poor treatment from day one, treated as a number and spoken to with very little respect, highly unprofessional generally."
"Absolute joke of an agency. I regret the fact I have been living in one of their properties in Nottingham for four months."
"Absolute shocking service!! To many issues to go into on here but STAY AWAY they will rip you off in any way possible."
Rental Experience and Property Quality
Pros:
"Excellent property, furnished and maintained to a high standard."
"My experience with the staff at multi-let has been fantastic, they have always answered the phones and have been quick to sort out any problems."
"I’ve had a really good experience with Multi-let in Leeds."
"Stayed with Multi-Let in Leeds for the past 6 months - I’m moving abroad now but if I was staying in the UK I would happily continue to rent with them no problem."
"I've inhabited a Multi-let house for a year now and I couldn't recommend more of them."
"I've been pretty happy with multi-let for over a year now, however, I have to say that since dealing with Dan Simpson, I'm even happier!"
"I had a comfortable stay with Multi let as my agent, I lived stress free with my very affordable all inclusive rent."
"I would definitely recommend giving Jagjit a call if you need help finding a decent room in Bedford!"
Cons:
"Rented a room with Multi Let & once I'd moved in I found out there was a hole in the roof of the house."
"The furniture is cheap and everything breaks - both sets of drawers in my room broke almost immediately when I moved in."
"The house is overpriced. All the furniture is so cheap and regularly breaks."
"I had a toilet leak for 5 weeks, continuous people entering my rooms for viewings as they keys are available for anyone and I’m never given notice."
"The house was terrible, the room that I rented had mould in it."
"I lived for six months in a house that's impossible to live in."
"The room was not clean and when I had a problem they did nothing to solve it."
"I found myself a room from spare room & messaged Mr brighter instantly he messaged me with full details of the room & organised a viewing which was impressive the pictures matched exactly what I saw in person."