Address: Holloway Ln, Harmondsworth, West Drayton UB7 0AE, United Kingdom
Phone: +442088976075
Rating: 4.7
based on 208 reviews.
Cafe and Food
Pros:
"Perfect Eggs Benedict and wonderful choice of cakes."
"Really nice cafe with awesome service / great tram and really helpful staff."
"Café really nice, slightly pricey, not a greasy spoon sort of cafe, if that's what you're looking for."
"The cafe is absolutely lovely, and if you love seafood, there is a seafood hut in the car park that sells amazing food!"
"Food in the cafe which is always spotlessly clean, is always great and reasonably priced."
"Cyntia's cafe inside does the most delicious hot or cold food and cakes."
"The resident cafe does a mean brunch / tea and cake to boot."
Cons:
"Not a nice place to eat when you got 30 Romanian car wash gang members making loads of noise and staring at Ur Mrs whilst I try eat."
"Cafe main meals served cold."
"The cakes I don't recommend."
"Orange juice out 3 glasses 2 watered down 1 was pure juice prices are like restaurant but service to be desired served on cold plates hot will not go again."
"We were shown to a table then told they were too busy to serve us and to come back later, how rude."
"This was simply the worst food I have ever eaten."
"The service a little slow here currently."
Staff and Service
Pros:
"The friendly helpful staff are more than happy to share their knowledge of plants, trees and shrubbery."
"Friendly staff always going above and beyond to help their customers."
"Staff as friendly and helpful as ever."
"The staff are knowledgeable and friendly once you find one."
"Everyone working there are very helpful n give you professional advice."
"Every member of staff I spoke to or I heard others speaking too were so polite and knowledgeable."
"The staff are very friendly and helpful and their prices are very reasonable."
Cons:
"Horrendous experience at Ansell Garden Center... Employee become very rude and raise his voice."
"Not a good customer service, staff were unfriendly i was followed and watched by a old indian man in plain cloths for abit."
"I felt very rushed at the till."
"Avoid at all cost the owners are aggressive and in your face and constantly abusive towards staff."
"Found the staff to be rude and very unhelpful."
"The staff couldn't give help or advice (too busy directing shoppers who wouldn’t/couldn’t follow the rules or guidelines)."
"Staff at garden centre were very disrespectful and rather threatening, demanding to see items repeatedly after already being shown they were purchased somewhere else."
Facilities and Environment
Pros:
"Wheelchair access throughout and an on site car wash too."
"Fantastic Xmas display as always every year to suit every budget."
"It's a lovely garden centre with lots of variety."
"It's a great garden centre - plenty of parking, and a nice selection of all the usual things you'd expect in a garden centre."
"The new Ansells is quite something BIG with a wide variety of goods, plants and everything else you would expect to find in a good garden centre."
"Large car park and easy to find."
"An excellent garden centre with fabulous choice of products."
Cons:
"Work in progress after the fire, lots of hazards, luckily I'm quick on my feet but could of easily had me over if I'd not moved so fast, think a risk assessment should be done."
"What happened to this once nice garden centre? Main building looks like it's demolished and all the stock are withering or been there for ages outdoors."
"Also tend to keep their Christmas items on display going on to March...."
"Was quite squashed so had to be very careful with my little daughter.. afraid she would bump into something."
"The road in is bumpy but labelled as ok for cars, we went in via beach buggy, better suited to the road but cars do go down and there is a car park which is free."
"Shop area smaller than expected."
"They don't have a huge selection of things that need to be kept inside."
Products and Prices
Pros:
"Really good prices on glazed plant pots and plants."
"I just wondered to see their collection which is much cheaper than many other garden centers in my area."
"Very high quality stock at good prices."
"Great selection of plants and bulbs, garden accessories."
"All well priced too."
"The product I bought was half the price of a large retail chain, much closer to home."
"Great selection of plants at very competitive prices."
Cons:
"I was sold a plant for £69 of beautiful flowers and root maggot eggs were kept hidden under a lining mat on it."
"Lot of things quite highly/over priced."
"Items overpriced, i.e., a small glass of jam 6.00! B&Q is a much better choice, more helpful staff there and reasonable prices."
"Only issues I found are with the solar bulbs that I bought from this place are not working."
"Not a nice place to eat when you got 30 Romanian car wash gang members making loads of noise and staring at Ur Mrs whilst I try eat."
"The down side is the staff seem to be Watching you like a hawk following you etc and can't seem to be trusted."