Ansell Garden Centre Reviews Summary

Cafe and Food

Pros:

• "Perfect Eggs Benedict and wonderful choice of cakes."
• "Really nice cafe with awesome service / great tram and really helpful staff."
• "Café really nice, slightly pricey, not a greasy spoon sort of cafe, if that's what you're looking for."
• "The cafe is absolutely lovely, and if you love seafood, there is a seafood hut in the car park that sells amazing food!"
• "Food in the cafe which is always spotlessly clean, is always great and reasonably priced."
• "Cyntia's cafe inside does the most delicious hot or cold food and cakes."
• "The resident cafe does a mean brunch / tea and cake to boot."

Cons:

• "Not a nice place to eat when you got 30 Romanian car wash gang members making loads of noise and staring at Ur Mrs whilst I try eat."
• "Cafe main meals served cold."
• "The cakes I don't recommend."
• "Orange juice out 3 glasses 2 watered down 1 was pure juice prices are like restaurant but service to be desired served on cold plates hot will not go again."
• "We were shown to a table then told they were too busy to serve us and to come back later, how rude."
• "This was simply the worst food I have ever eaten."
• "The service a little slow here currently."

Staff and Service

Pros:

• "The friendly helpful staff are more than happy to share their knowledge of plants, trees and shrubbery."
• "Friendly staff always going above and beyond to help their customers."
• "Staff as friendly and helpful as ever."
• "The staff are knowledgeable and friendly once you find one."
• "Everyone working there are very helpful n give you professional advice."
• "Every member of staff I spoke to or I heard others speaking too were so polite and knowledgeable."
• "The staff are very friendly and helpful and their prices are very reasonable."

Cons:

• "Horrendous experience at Ansell Garden Center... Employee become very rude and raise his voice."
• "Not a good customer service, staff were unfriendly i was followed and watched by a old indian man in plain cloths for abit."
• "I felt very rushed at the till."
• "Avoid at all cost the owners are aggressive and in your face and constantly abusive towards staff."
• "Found the staff to be rude and very unhelpful."
• "The staff couldn't give help or advice (too busy directing shoppers who wouldn’t/couldn’t follow the rules or guidelines)."
• "Staff at garden centre were very disrespectful and rather threatening, demanding to see items repeatedly after already being shown they were purchased somewhere else."

Facilities and Environment

Pros:

• "Wheelchair access throughout and an on site car wash too."
• "Fantastic Xmas display as always every year to suit every budget."
• "It's a lovely garden centre with lots of variety."
• "It's a great garden centre - plenty of parking, and a nice selection of all the usual things you'd expect in a garden centre."
• "The new Ansells is quite something BIG with a wide variety of goods, plants and everything else you would expect to find in a good garden centre."
• "Large car park and easy to find."
• "An excellent garden centre with fabulous choice of products."

Cons:

• "Work in progress after the fire, lots of hazards, luckily I'm quick on my feet but could of easily had me over if I'd not moved so fast, think a risk assessment should be done."
• "What happened to this once nice garden centre? Main building looks like it's demolished and all the stock are withering or been there for ages outdoors."
• "Also tend to keep their Christmas items on display going on to March...."
• "Was quite squashed so had to be very careful with my little daughter.. afraid she would bump into something."
• "The road in is bumpy but labelled as ok for cars, we went in via beach buggy, better suited to the road but cars do go down and there is a car park which is free."
• "Shop area smaller than expected."
• "They don't have a huge selection of things that need to be kept inside."

Products and Prices

Pros:

• "Really good prices on glazed plant pots and plants."
• "I just wondered to see their collection which is much cheaper than many other garden centers in my area."
• "Very high quality stock at good prices."
• "Great selection of plants and bulbs, garden accessories."
• "All well priced too."
• "The product I bought was half the price of a large retail chain, much closer to home."
• "Great selection of plants at very competitive prices."

Cons:

• "I was sold a plant for £69 of beautiful flowers and root maggot eggs were kept hidden under a lining mat on it."
• "Lot of things quite highly/over priced."
• "Items overpriced, i.e., a small glass of jam 6.00! B&Q is a much better choice, more helpful staff there and reasonable prices."
• "Only issues I found are with the solar bulbs that I bought from this place are not working."
• "Not a nice place to eat when you got 30 Romanian car wash gang members making loads of noise and staring at Ur Mrs whilst I try eat."
• "The down side is the staff seem to be Watching you like a hawk following you etc and can't seem to be trusted."
• "A bunch of miserable faces."