Address: Old Truman Brewery 91, Brick Ln, London E1 6QL, United Kingdom
Phone: +442073927788
Rating: 4.7
based on 189 reviews.
Product Selection
Pros:
"Great collection of vinyl, from the record label of same name, also selling related books and serving beer."
"Great record shop for vinyl. Wide range of styles and genres."
"They sell an array of books too, on topics such as music, art, politics and London."
"An impressive stock over a wide sweep of genres."
"Huge record store with a wide variety of music in almost every format."
"The store has a huge selection of new and used records, as well as a wide variety of music-related merchandise."
"Very large choice of vinyls and CDs."
Cons:
"Notice a lot of damaged record covers on the shelves with brand new records."
"Has a huge selection of music but sadly the display boxes have the records in them packed far to tightly making browsing difficult and a lot of the stock gets dog eared."
"Sadly a quick look through their tiny selection of CDs is a good indication of why record shops have all but disappeared of the high street."
"An impressive stock over a wide sweep of genres but surprisingly often lacking specialist depth and/or a canny curator's touch."
"Not a big techno and house section unfortunately."
"Unless your taste is mysoginist electronic music."
"Two things I'd change tho: more jazz music... I mean, way more jazz music."
Staff and Service
Pros:
"The staff at Rough Trade East are knowledgeable and passionate about music, and they're always happy to help you find the perfect record for your collection."
"Helpful staff and busy live music programme in-store."
"Staff seem knowledgeable."
"Staff are very friendly and helpful if you are not completely sure what you are looking for."
"The staff are always friendly and helpful."
"The staff were brilliant, very kind and helpful."
"Always find the staff friendly and helpful."
Cons:
"Unfriendly staff on two counters. Very unhelpful staff."
"The staff didn’t even want to help me, they closed the shop 1.5 hours before they normally were."
"After making a special visit on RSD I found one item only to the most offish cashier going who was too busy on her mobile first the only she said was 'want a bag' pointed to card machine. really poor unhelpful left a bad experience won't go back."
"Personally I think some of the staff in the record store could do with some training with customer service, or just being nice."
"Today I went to visit Rouge Trade East, London and buy some records, to my sadness and disappointment we were treated very badly by the cashier."
"Rude sellers. The store implied that I would leave with the discs when I went to the front to buy a bag."
"The door staff handing out the pre purchased physical product for a live + signing event and the security staff are unfortunately consistently rude to customers."
Store Atmosphere and Events
Pros:
"Great interior decor and regular in house events."
"For gigs, it's my favourite venue in London - typically for around £15 to £20 you can see world-class bands in an intimate venue, while also getting an album for free."
"They also do loads of small gigs and signings which are always brilliant."
"The store holds regular live music events, which is amazing!"
"It's unusual to see a record shop have its own performance stage."
"Great bands on ts and album signings."
"They have regular shows like comedy."
Cons:
"Tried to fit 1000 people into a small room WITHOUT air con. Was 50 degrees in there."
"But sadly also pick up for online orders became a hassle."
"Watch out though - if you go in the evening and a band is on, or coming on after 7, the shop will close early so despite the website saying they are open until 7 you may not be allowed in."
"Went here for a gig. Should be illegal for a venue not to have air con."
"Came after work to buy a record, was told the shops was temporarily closed, so I waited an hour to be able to shop, just to be told that what I wanted was packed away because of a gig."
"Attended free set by She Makes War (on Sat. 06/10/2018) which was very enjoyable. Only real problem was that it started over an hour & quarter late."
"Very loud and lively, a bit too loud for my preference, but that's just me, it has an atmosphere that is almost party like."
Pricing and Value
Pros:
"Price: Slightly above average, a place that you'd like to pick up 1 or 2 discs but not a lot."
"You can count on them to get your records at decent, competitive prices."
"Decent prices and good sale section."
"Plus a completely satisfactory cup of tea for under £2. In London!"
Cons:
"You pay a bit more than anywhere else, for no discernible reason other than trading off the back of their trendy brand."
"Vinyl seems to go for £24 an album, CDs much cheaper, plastic dolls £20 and upwards."
"The coffee is extremely expensive though, but it's the price of being inside the store."