Scottsdale Golf Reviews Summary

Category: Store

Address: 148 Cross St, Cheshire, Manchester M33 7AQ, United Kingdom

Phone: +441618435947

Rating: 4.7
based on 454 reviews.

Club Fitting Experience

Pros:

  • "George was absolutely fantastic and went through various clubs and shafts until we found the rights ones."
  • "We spent a very pleasant 3 hrs getting fitted for new clubs."
  • "Went for an iron and driver fitting and it was a really fantastic experience."
  • "No push for sales, completely numbers and feedback driven."
  • "I was made to feel welcome right from the minute I walked through the door!"
  • "Fantastic experience! Fitted by Joe who took the time to find the correct clubs and spec for me."
  • "Quick build time too, walked away with almost a full bag!"

Cons:

  • "Very disappointing!!!"
  • "Terrible experience with Scottsdale Golf. Ordered a shirt that was too big, asked to exchange for a smaller size and they would not help."
  • "Would have appreciated better communication on expected delivery etc."
  • "Little gutted they didn’t have the shafts for same day dispatch."
  • "I felt like the fitter was deliberately trying to upsell on shafts without giving explanation."
  • "Had changed up plans to stay in and take delivery on the expected date and nothing showed up for 4 days."
  • "The only down side is that booked for them to be made the same day, as i was expecting them to be made the same day so that i could taker them the following week to play the Brabazon. but this didn't happen as they did not have the Titleist heads in stock, i now need to wait up to 2 weeks to get the irons."

Customer Service

Pros:

  • "I have been struggling with 100 yards in so decided to change my wedges which were made up on the day for me to my exact spec, which was absolutely unreal to be able to watch."
  • "Absolutely top class and would highly recommend this service to anyone."
  • "Made very welcome and fitter (Chris) supportive, knowledgeable and helpful beyond standard customer service."
  • "Great service. Great experience. Highly recommend."
  • "The guys really know their stuff and with a few tweaks they have managed to sort my golf out completely changing my feel."
  • "Great friendly service."
  • "The knowledge from the lads there is top notch."

Cons:

  • "I have not had the courtesy of a response."
  • "Very disappointing and be very cautious as the service is poor."
  • "Only criticisms would be that I wasn’t given a torque wrench and the driver grip was not put on straight, which I have since had to rectify at my local pro shop."
  • "The fitting was great, the guys were great but, in a serious panic over the clubs I was led to buy, I contacted Scottsdale Golf, immediately and, as I write, I have not had the courtesy of a response."
  • "After my fitting I was told the components were sent to Glasgow by mistake so they didn’t have them there."
  • "Didn't buy on the day, and was promised the specs would be emailed, but they never arrived despite reminder emails."
  • "The fitter turner up 15 mins late, and the session finished promptly so only 45 mins."

Product Quality and Build

Pros:

  • "The club was built by David as I waited, and the build quality looks second to none!!"
  • "Being able to watch the build including them being SST pured was really cool."
  • "Love the new Callaway Paradym 3 wood 235/240 yds with this weapon."
  • "I then watched Louis build the club which included puring the shaft and was a fascinating process to watch."
  • "The Same Day Build of my irons was so good too. The build quality is flawless."
  • "Same day club build is outstanding and managed to play the same day as the fitting with my new clubs which is unheard of."
  • "You get to watch your clubs being built to take away the same day."

Cons:

  • "Other areas (wedges, driving iron, 3 woods, drivers) was very limited."
  • "There was only one 3 wood to try, and no demo driving irons."
  • "Shame there wasn't more lefty demos to try out but better than any other places I have been to."
  • "Losing a star as advertised (and charged) as same day fit and build, but shaft was not in stock, leaving a 2 week wait."
  • "Well apart from the 3 iron and GW, but that was understandable as they are not stocked and have to be ordered in."
  • "Only gripe would be inability to try clubs in desired spec at top and bottom end of the bag, as like all fittings you only have the ability to hit the 7 iron."
  • "I felt the fitter was winging it throughout with him having no system for differentiating trackman numbers between clubs/setups."

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