ALDI Reviews Summary

Category: Grocery store

Address: Friary Pl, Rochester, ME2 4TP, United Kingdom

Phone: +448000420800

Rating: 4.2
based on 136 reviews.

Price and Quality

Pros:

  • "Always quality at an affordable price."
  • "Easy to access and items are affordable."
  • "Affordable and good quality / variety of products, plenty of free parking near the shop or towards the back if you want to be away from other cars."
  • "The price point is always a lot more affordable when compared to others."
  • "Very reasonably priced food."
  • "Large wine, spirit and liquor section for half the price of the other supermarkets but double the quality."
  • "Excelllent Value for money. The cheapest in the area I have checked most of the competitors."

Cons:

  • "The random items in the middle of store were not great quality."
  • "Not good if you're v specific about branded goods but you can get most things here."
  • "Their fruit I'm not a fan of."
  • "OK for basics, copied and lookalike products don't always work."
  • "Prices comparable to other supermarkets some items cheaper others more."

Staff and Service

Pros:

  • "The Staff are very helpful, I am disabled & use a wheelchair, the staff are happy, cheerful & Willing to assist whenever I request."
  • "Special mention ref Abigail who served my sister and I at the checkout."
  • "The staff are outstanding. Still as polite, kind and hardworking as ever."
  • "The staff here have always been friendly, helpful and cheerful in this Aldi."
  • "Really polite helpful staff in this store, even the security staff are polite!"
  • "The staff are always friendly and helpful."
  • "Staff were lovely & very cheerful."

Cons:

  • "None of the staff or manage understood the label."
  • "Till staff member was rude and unhelpful."
  • "The stuff don't care for the costumers at all."
  • "The staff there often complain of staff shortages and sometimes the checkouts are unmanned."
  • "Avoid the manager, as he refused to listen to the product complaint."
  • "Dealt with the most rudest member of staff."
  • "New guys working here his name is umnar or something like that, so so rude."

Store Layout and Stock

Pros:

  • "Good supermarket! You can find almost everything for your home!!!"
  • "The shop was not as busy as I normally find on a Monday morning and even the queues at the till were short."
  • "Great festive and seasonal produce including pumpkins in October, Xmas products from September to January, Easter eggs in March and April."
  • "Usually good selection of fruit, vegetables and meats. All good quality and prices."
  • "A nice Aldi shop plenty of room and plenty of stock of all sorts, nice selection of fresh meats and vegetables, salads and fruit."
  • "Good range of products. Friendly staff. Good assortment of fruit and veg."
  • "Really am impressed with the stock in this store too, Aldi should be proud that this store has the right balance."

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