"Great customer service, good meat and vegetables selection. Fruit section just got bigger, great cheap beers and wine, cheap and cheerful, well done Aldis."
"Staff were very pleasant helpful."
"Great customer service, good meat and vegetables selection."
"The staff are friendly and helpful, but the car park was a nightmare and whoever was responsible for designing the layout out of the merchandise needs to find another vocation because it's rubbish."
"I use the Aldi in Northfield once a month and buy what I need for the month, I find the staff welcoming, friendly and busy. The shop seems spotless as you're walking around but most of all it's cheap."
"I love this supermarket, have been coming here for a decade. Absolutely wonderful staff, many of whom have gone above and beyond the call of duty to help in various ways."
"Whilst prices are good, staff are very professional and helpful, you need to be careful with the quality of vegetables."
Cons:
"No customer service greeting at check out desk. The check out staff don't greet you with eye contact and a smile that is basic customer service greeting they can't do that at the check out counter."
"Looking at a lot of other reviews about the Northfield branch of Aldi I can also say that their staff are extremely rude and need to be trained or need retraining in customer service."
"The criteria for employment within this branch probably looks a little something like: 'Must have zero manners, must shout at customers, try to be the most unhelpful version of yourself always, never be polite to customers.'"
"Service in Aldi generally, especially customer service, is extremely poor! Staff are unfriendly have no patience to answer customers' queries...when you ask them something they always reply to you with a bad attitude as if you're bothering them!!"
"All other Aldi stores I've been in are great except the Northfield branch they must of had extra training in how to be exceptionally rude and unhelpful."
"Total chaos in store staff have no idea how to deal with customers and checkout staff may as well be throwing items at the customers."
"Getting fed up of people parking in baby bays with no kids... Staff vary between huffy, ignorant, chatting to a colleague across a (may as well be invisible) customer and staff who go above and beyond to help you on the shop floor."
Parking
Pros:
"This is a popular place in Northfield. It has a large parking space it's always busy, but queues don't take long."
"There is a free car park on site for 1.5 hours."
"Parking eye is a good system, signs are correctly displayed to stop people abusing the car parks location."
"Extra check outs opened if the queues get longer."
"Range is limited and there can be queues at the checkouts. But it is cracking value for money and there's ample free parking."
Cons:
"Although regular customers of Aldi, first time at this store and got slapped with a parking fine. Certainly will never use this store again and doubtful will shop at Aldi again."
"Beware of the Parking Fines issued at this store."
"Their parking system is so flawed. If you forget to enter your car reg. before leaving, you need to deal with a fine and the time wasting in order to clear it."
"Good Aldi, Good Stock, Parking is a NIGHTMARE especially parent and child, selfish people always park in parent and child when they don't have kids so we are forced to park down the bottom if there are even any spaces."
"DISGRACEFUL PARKING LOGIC."
"Parking is mad. You spend so long queuing that you are fined for being in car park too long."
"The car park is a nightmare to get in or out of. The inside of the store mirrors the car park, with isles barely wide enough for two trolleys to pass."
Store Layout and Stock
Pros:
"Usually go to my local one but had to visit here I was surprised at the difference in the range of items stocked. If it wasn't so far I would choose to use this one."
"The store is fine and easy to move through."
"The food is extremely good value for money."
"This store is always busy but they do try to open more tills so that your wait is not too long. They have a wide selection of products including fresh fruit and veg. Also fresh meats."
"Variety is definitely the key here. More choice of different foods than the other big chains, price is still great and the meat produce is definitely fresher."
"Aldi stores are extremely good value. The Thursday bargains are always worth checking out too they are good value for money. Staff extremely helpful and friendly too x"
"Good range of food and special offers."
Cons:
"This Aldi is a bit more expensive than other branches, about 20p. Sorts of food are less too."
"Absolutely dire staff are absolutely clueless and look as if they just get outta bed."
"Aisles are completely confused. There is no clear signage on where things are."
"The first time in Aldi Northfield since lockdown and I was horrified picking up a basket which was in an area with loads of dirty tissues and dirt."
"The store itself is OK but the carpark is a nightmare - far too small for how busy the store is."
"Very unorganised shelves, fresh produce is half in one isle and half in another."
"Shop is a mess, and people don't seem to know how to walk in straight lines."
Product Quality
Pros:
"Great produce, great choice and variety at a price that gives you far more."
"The food is of a high quality. Plenty of choice. Would certainly recommend."
"You cannot knock the food. The choice. The range of items for sale plus the prices."
Cons:
"Twice I've brought chicken from Northfield Aldi and it's gone off within a day or so, and days before the use by date, the chicken stunk my fridge out and was grey and slimy was vile."
"Didn't have what I wanted, but no surprise there been watching out for garden furniture for quite a while but no success."
"Whilst prices are good, staff are very professional and helpful, you need to be careful with the quality of vegetables."
"Quality not up to Lidl standard and the store has a slight disorganised vibe but other than that the staff more than make up any deficiencies by being brilliant (and pleasant)."
"Not amused at all I picked up a bottle of washing machine cleaner and it was open and went on my brand new pair of £55 Nike shorts made a complaint hopefully Aldi will replace my stained shorts!!!!!"