Layla Diamonds Reviews Summary

Quality of Engagement Rings

Pros:

• "Finally, I cant write a review without pointing out the exceptional quality of the ring."
• "My fiancé absolutely loves the the ring, and once again, thank you for the amazing service."
• "The ring is immaculate and stunning."
• "This ring is Platinum and it is 1.51 carat with a total diamond weight of 2.47 ct."
• "From start to finish Layla Diamonds has been fantastic. Great communication, helpful and friendly. The ring is out of this world stunning."
• "The diamond is exceptional, it’s so sparkly and I get so many compliments!"
• "The ring itself arrived in beautiful packaging and was absolutely perfect, my fiance absolutely adores the ring, it's perfect."
• "The absolute best in the business. Attention to detail, professionalism, knowledge and expertise is out of this world."

Cons:

• "The only reason I give it a 4/5 stars was because of production time. They took longer to make my rings than what they initially told me."

Customer Service Experience

Pros:

• "A great service, helpful and attentive staff have made this experience much easier."
• "I ordered with Tina over the phone and she was very pleasant and professional throughout the whole process."
• "Layla Diamonds was amazing! From start to finish the communication and service was brilliant!"
• "Tina was extremely helpful along every step in the process."
• "The service start to finish has been *5 with Leyla Diamonds."
• "Very efficient and accommodating through the whole process, they make sure to give you the best and really look out for you."
• "Tina was an absolute pleasure to work with. So patient when I didn't really know what I wanted."
• "Tina was fantastic throughout my ring designing process. She always responded back to me in a timely manner and made the whole process easy and effortless."

Cons:

• "Given I work a lot, the ability to just whatsapp/message about the design, delivery, and purchase was something that a lot of people may overlook but it was incredibly helpful."

Custom Design and Personalization

Pros:

• "Nathan found the process very simple. We will be recommending you to everyone."
• "The ring was even nicer in person than the photos displayed online!"
• "So patient, so helpful, so informative. Tina was extremely helpful along every step in the process."
• "The communication with my partner really made him feel special with videos & CAD designs being sent to him including him in the process every step of the way."
• "Layla Diamonds were absolutely amazing at creating the vision me and my now fiancé had for her bespoke ring."
• "Spectacular! From the first message, Layla diamonds were amazing and dealt with continuous messages and questions which were answered quickly."
• "Layla's provide an excellent boutique service with a wide variety of rings to suit everyone’s personal taste."
• "Absolutely amazing service 10/10 from start to finish. Really helped me bring my idea to life…."

Cons:

• "I had to send back to get resized and they have done it very quick, now fits perfect."