Cambridge Motors Plumstead Reviews Summary

Customer Service

Pros:

• "Services were very professional."
• "He answered all my questions happily and, was very straight forward."
• "Very friendly make me feel at ease when having a look, didn’t feel under any kind of pressure."
• "They are extremely caring and friendly."
• "Neil was very helpful throughout the sale."
• "Gary and Neil were amazing the whole time, very dedicate and caring."
• "They answered my questions honestly and put absolutely no pressure on me to make a purchase."

Cons:

• "Neil had strained his shoulder, a few days before. He was still in pain."

Quality of Cars

Pros:

• "The car was exactly as described on the website so we concluded the purchase and set off home delighted with our new car."
• "The car is fantastic and I'm absolutely delighted with it."
• "Their vehicles are low mileage well priced."
• "Car delivered promptly at my home in excellent working condition as shown in the advert."
• "The condition is as described and with no issues after months of driving."
• "Great quality used car, low mileage and in fantastic condition."
• "The car is in very good conditions and has low milage."

Cons:

• "I had trouble after buying the car (couldn't get some technology to work) but a quick call to Gary and it was all sorted."

Value for Money

Pros:

• "The car we bought was an excellent price."
• "Car price was £2000 below market I am very happy with the car I bought from Cambridge Motors."
• "Price of the car was very very good less than the market value."
• "Their list price is very competitive."
• "Found a lovely car at a very fair price."
• "Just honest and trustworthy guys with cars fairly priced."
• "A really good price. Low mileage."

Cons:

• No negative comments related to value for money were found in the reviews.

After-Sales Support

Pros:

• "Providing support after the purchase."
• "They even helped us out examining the car free of charge when I caused a problem with the alarm going off, spending several hours trying to resolve the issue."
• "In case of trouble, they always look after my car."
• "I would happily buy another car from them and have no hesitation in recommending Cambridge Motors Plumstead to friends and family."
• "They made the process of buying a car simple and hassle-free."
• "Neil and the team helped to smooth out any issues we had."
• "They serviced the car for us as it was due next month."

Cons:

• No negative comments related to after-sales support were found in the reviews.

Business Integrity

Pros:

• "I would highly recommend their family run business."
• "Super recommend car dealer!"
• "They were honest and transparent throughout the entire process, and I never felt pressured into buying anything."
• "It’s a family-owned business and that shows in the service you get."
• "You can tell this is a family owned business run by people who really care about the needs of the customer."
• "They’re very honest and trustworthy."
• "They are honest car traders. Go and buy with them in confidence for sure!"

Cons:

• No negative comments related to business integrity were found in the reviews.