"Delicious dirty fries with nice balanced flavours."
"All the beef in the platter was soft and sauced well."
"The beans and sausage dish were soo tasty. Must try."
"Juicy and tender Louisiana beef ribs."
"One of the best meals I've had for a long time. The meal was made by chef Alexis with love and affection to the degree that even the brisket was falling off its bone begging to be eaten."
"Kansas bbq ribs absolutely delicious the meat is extremely tender and juicy and simply falls apart in your mouth."
"The meat was cooked well and it tasted so delicious."
Cons:
"The burger meat was old and dried out… the wings were sooooo salty."
"Food was bland and there was no type of seasoning on the meat. Such a let down!"
"The burgers are extremely disappointing and are very dry with no flavour whatsoever."
"The rib eye steak also lacked any distinct flavour."
"The beef burger is not well seasoned."
"Nachos were stale. Brisket arrived cold and was tough."
"The 'dirty fries' were absolutely covered in mustard."
Service
Pros:
"Service was absolutely 5 star."
"The service was great and we were easily accommodated."
"The staff were very friendly and were happy to answer questions we had."
"Great value, the staff were incredibly friendly and the food was absolutely delicious."
"The staff were friendly and very helpful."
"The staff always have a smile and service is normally very quick."
"Special shout out to the staff who provided excellent service and were very friendly."
Cons:
"Very inexperienced staff with no customer service skills."
"Bought to managers attention who tried to argue and intimidate us..."
"Absolutely rubbish customer service."
"Buffalo wings I ordered were cold and when I informed the waitress she really didn't care."
"I used to go to this place every other day, but the level of service I received today along with my work staff at this place was beyond deplorable."
"Avoid at all cost... they employ people and don’t pay them it’s disgusting!!!"
"The customer service here is absolutely atrocious."
Value for Money
Pros:
"The shakes are sooooo gooood and the prices are very affordable, would highly recommend it."
"Meals price are faire."
"Wow! What a burger, plus, half-price as on lunch time offer."
"Total cost for 6 of us to eat to our fill and possibly more was about £64. Just over £10 per head."
"Good value for money. Meat feast!"
"Burger chips and drink for £6 a good deal considering prices at chains nowadays."
"The lunchtime menu was good value for money."
Cons:
"Avoid at all cost the food is rubbish for the price..."
"It definitely doesn’t justify the price they charge for..."
"Prices are nuts, £14 for a burger and fries and quality has gone down."
"Somewhat overpriced, below average portion sizes."
"Too expensive, their burgers don't even include fries or sides."
"Prices are a bit high in comparison to other gourmet burger places."
"A little expensive for the area and what it is; steak should not be £30 when you can get a decent steak for £15."
Ambiance & Decor
Pros:
"The decor of the restaurant has an American diner feel. I love the lights and the booths."
"It’s really cool and for show it’s pretty entertaining even if it’s for a couple of seconds."
"Cool venue and nice music (not too loud so you can speak with your friends)."
"The decor is great and really authentic which adds to the vibe."
"The diner had a nice aesthetic to it, the seats were comfortable."
"Interior looks very well decorated and tidy with almost everything quite neatly arranged."
"Upon entering the venue it has a decent rustic theme/decor."
Cons:
"Food gets cold quickly as they have a big air con on the ceiling but no heating for the cold nights."
"The establishment is quite small so they’re not observing measures for covid."
"The table was not cleaned properly upon arrival."
"The place was baking hot (weather was hot) so was uncomfortable, they had one fan."
"The place was filthy and it smelled disgusting."
"Its also a very tight place with too much space taken by furniture."
"There is a problem with the front door, it doesn't shut properly unless you really push it closed."