Address: Kingswest, West St, Brighton BN1 2RE, United Kingdom
Phone: +443330144501
Rating: 3.7
based on 319 reviews.
Seating
Pros:
"The seats were comfortable, spacious, with plenty of legroom."
"I love this cinema. It has lovely plush sloping seats - sloping seats are a must so that you see above the person in front."
"The cinema screens themselves are really modern and comfortable."
"Second time the toilets were in better condition, the seats are nice and comfy."
"An extremely beautiful Cinema Hall with all the accompaniments for the lovely world of entertainment with available fresh snacks and tasty food and tasty drinks etc."
"Paid extra for the premier seats good leg room but the forward leaning head rest quickly made our neck and backs ache."
"The chairs aren't too uncomfortable. There is enough leg room and there are cup holders on each arm."
Cons:
"Screen was small with broken seats, and my friends and I are convinced we've been bitten by insects/bugs while we were there!"
"Seats are all on the same level, so you can't see over other people's heads, they're also very close together."
"Uncomfortable new seats! They've changed the Premier seats for new seats which are now upright (90 degrees) with no give in them at all."
"The premier seats were that high you could just about see over the seat in front."
"The seats are so uncomfortable, no leg room at all and the back of the seats are very low you can't even rest your head."
"Rows of seats are far too close together giving no leg room."
"I don't think the seats are all that comfy and the cinema screen was very small compared to the theatre size."
Staff and Service
Pros:
"The staff are mostly kind and helpful."
"All the staff where very friendly and helpful."
"Beverly at the Popcorn kiosk is super friendly and always helpful."
"Theo, Alisha and Jack were fantastic members of staff and all very accepting and respectful."
"Can't fault the staff, they are always happy and eager to please."
"Staff on the concessions stand: 5 stars. Quick, efficient and friendly."
"Staff friendly and polite."
Cons:
"Absolutely disgusting, place looked like it hadn't been swept in about a year."
"Impacient/rude staff."
"Hate to be that guy who complains, but they seemed hopelessly overwhelmed to the point that we had to leave and ask for a refund."
"Staff are lackluster at best and for the most part are less than enthusiastic, often disorganised or simply not present at their posts!"
"Poor staffing only a couple behind food counter, looked like they didn't want to be there."
"The staff were so unprofessional, swearing behind the counter."
"Staff are miserable and unhelpful."
Cinema Quality
Pros:
"I've always found Odeon to be the best of the big cinema chains for projection and sound quality, and Brighton is no exception."
"Movie quality and sound is good."
"The cinema was clean."
"Cinema screens are clean and well maintained."
"Thoroughly enjoyed the film I went to go see, picture quality was amazing and so was the sound quality."
"The screen and sound were excellent."
"Good customer service and good cinema."
Cons:
"The sound is beyond outdated, the screens are small compared to most cinemas."
"So many of the screens (especially screen 5) have terrible images."
"The screens have dents in them, distorting the picture."
"The screen 2 is very cold."
"The screen was old and dirty and so was the loos."
"The screens are darkly lit, one of the screens (screen 2) has a tear or a mark dead in the centre of the screen."
"The screens are often boiling hot which, during the summer we've just had has made the experience unbearable."
Facilities and Accessibility
Pros:
"We felt perfectly safe visiting during covid thanks to their measures."
"Social distancing, ticket buying, prices and seating are all great and comfortable."
"Cinema has a selection of screens and seat choices as well a touch screen to buy tickets on entry."
"Good number of screens meaning you can easily get in to see new releases."
"They have lots of screens which are all wheel chair accessible."
"Clean and well laid out, the foyer includes a Costa and a Ben and Jerry's."
"Conveniently located just a short walk from Brighton train station."
Cons:
"Has seen better days, small screen. Broken lights. Generally run down."
"The outside is run down. Rusty walls, posters hanging off."
"Very Scruffy inside desperate need of an update. Toilets dirty every time I have been there."
"Poor disabled access with one lift that often seems to be out of order."
"This cinema really needs a renovation! It’s honestly the dirtiest cinema I’ve ever been too."
"The building is almost falling apart, the cinema smells."
"Old type of cinema that need fresh renovations, small screens, a lot of light in the theatre rooms."
Value and Pricing
Pros:
"The ticket prices are the usual, around £9-10 but you can use your student card for a small discount."
"At least you get 3 dips with your nachos which is amazing!"
"Getting an odeon card has helped me save tonnes of money, which is a great deal."
"The prices for food are affordable especially things like teen/child combos."
"Honestly if you have Vodafone contract download the my Vodafone app and you will be able to use very me rewards inside the app which allow you to get 2 cinema tickets for £7."
"Good option for budget friendly people, the cinema rooms are always fairly clean, sometimes you can get saver tickets for £6 which is so good especially for students."
"Obviously food is expensive but they have special deals especially for students which is really good."
Cons:
"Overall a expensive experience. Pay for parking !(free parking @ marina ) Over £10 more than cineworld marina for a family of 3."
"Nickel and dimed for every extra on the tickets."
"Stupidly expensive snacks (£8.50 for regular drink and regular popcorn)."
"Tickets are relatively expensive (£14 per person), especially considering that nearby parking is also very costly."
"The removal of the student deal is just a money grab."
"Overpriced food and drinks."
"Overpriced as expected. The food and drinks were overpriced, and the movie tickets were also expensive."