ODEON Streatham Reviews Summary

Cinema Experience

Pros:

• "This cinema is quite clean."
• "Handy cinema close to home!"
• "Clean and friendly and helpful staff."
• "Staff always friendly and cinema is clean and warm."
• "This cinema has amazing prices if you join sign in for 'my Odeon Saver'."
• "The cinema was clean and the screen was not busy or full of people which was great!"
• "The customer service was great, friendly efficient, the cinema and facilities were clean."

Cons:

• "We went to screen 8 and it was cold AF in there, the experience was quite uncomfortable."
• "Absolutely disgusting smell, odours and overall humidity leave me flabbergasted."
• "No air conditioning, lights are turned on throughout the movie, at 9pm there is no popcorn or nachos at all."
• "Staff allow people who are late to come in and disturb you and ruin your film!"
• "Screen 1 had surprisingly narrow seats in comparison to other screens and to other Odeon cinemas."
• "They had also not tidied or cleaned it since the last showing as there was popcorn everywhere."
• "Screen 1 to see Tenet and it was the worse cinematic experience of my life."

Accessibility & Location

Pros:

• "Easy access also from Streatham Station, or from Streatham Hill Station, no more then 10 mins walk."
• "This one is easily accessible with various buses stopping outside and it is not too far from train stations."
• "I went for the first time to watch Barbie in the Screen 1, which is one of the big rooms and it was comfortable and the vision really good."

Cons:

• "The sticky walk ways heading towards the show rooms has a very 'public alleyway toilet smell' to it."
• "Because of the bad volume set up, it was really hard to understand what actors were saying."
• "Very expensive. One of the worst cinemas I’ve been to in London."
• "The audio mix (especially in screen 1) is so poor that you frequently can't actually understand large parts of dialogue in films as it's muffled under heavy bass with little distinction or clarity."

Staff & Service

Pros:

• "When the heating failed one of the staff spontaneously brought me a coffee."
• "The self automated ticket machines are on the left of the lobby. Use those they're quicker and easier but card only."
• "The staff are nice & the refurb on the first floor has really improved it."

Cons:

• "The attitude of staff members at the entrance was rude and dismissive."
• "I found some of the staff to be very rude, and completely clueless."
• "Once we arrived one of the counter staff spent more than 10 minutes having a conversation with a friend."
• "Staff could be a bit more interactive."