The Wheel Medics Reviews Summary

Customer Service

Pros:

• "A truly brilliant and exceptional level of customer service."
• "Great communication as I was constantly being updated and filled in."
• "Sunny kept me updated every day on what was happening and he kept his word."
• "He promptly called and updated me with the progress."
• "Sunny was amazing and very personable, easy to connect and speak to."
• "Sunny and his team helped to fix our tyre and alloy which was badly damaged. From start to finish he was incredibly professional, communicative and thorough."
• "Brilliant communication, honest and transparent about what he found."

Cons:

• "I had made attempts to contact Sunny who made promises to fit me in as soon as possible once he was in full health to rectify the issue after which I have not heard back."
• "Unfortunately the job was not complete to a good enough standard as I still continued to suffer from air loss on my alloy wheel from a pinhole size leak?"
• "Worst experience by far! I even waited to write this review because they said they will sort something out for me however it’s been almost a year! Absolutely rubbish!"
• "I’ve been left in the dark after my complaint and nothing has been done."

Quality of Work

Pros:

• "The finished product was unbelievable as I didn't think they could look like new again."
• "4 damaged alloys returned to pristine condition on a very tight deadline and with great customer service."
• "The Wheel Medics did a fantastic job on my wheels for my M3 with great attention to detail."
• "The quality of the work is incredible and cost was very reasonable."
• "Sunny and the guys at wheel medics have done a fantastic job with my alloy wheels, they look brand new and the detailed work that had been carried out absolutely spot on."
• "All dents and scratches were fixed without trace and at a good price."
• "The Wheel Medics transformed my horrible kerbed alloys and made them look brand new."

Cons:

• "Also a year down the line my the coating is peeling off and I have a lot of corrosion on the alloys only after a year."
• "Would not use again or recommend. I brought two other customers who had to wait a long time for their rims to be done."

Value for Money

Pros:

• "Value for money is unparalleled with these guys."
• "The price Sunny quoted me was a fair price and he was quick to get my car booked in."
• "Really pleased with the results from these guys. 4 Diamond Cut alloy refurb, minor body work fixes and respray, for a seriously competitive price."
• "Provided a factory finish & better customer service than my Audi/BMW dealerships."
• "Fantastic service, have been using these guys for the past 2 years and cannot fault them... their price is fair."
• "Very good customer care and service. Reasonably priced for diamond cut wheels."
• "They deliver quality work, at fair prices and are very accommodating with their customers."

Cons:

• "Also the price kept on going up from what was initially quoted."
• "I spend over £450 pounds on my alloys to be refurbed and powder coated."