Braintree Garden Centre Reviews Summary

Category: Garden center

Address: Cressing Rd, Cressing, Braintree CM77 8DH, United Kingdom

Phone: +441376553043

Rating: 4.2
based on 132 reviews.

General Experience

Pros:

  • "Braintree Garden Centre is lovely. Packed full of healthy plants, trees and shrubs."
  • "Large spacious garden centre."
  • "Great selection of plants in good condition."
  • "This was great as they are dog friendly having seating areas for those with dogs."
  • "Good place to have a browse. A great garden centre all year round."
  • "Lovely place to spend your afternoon! The best scones I've eaten in a very very long time and a great selection of cakes in the cafe!"
  • "This is quite big and spacious as Garden centres go plenty off gardening implementation to buy or view."

Cons:

  • "One problem is only 3 hours car parking, once we had lunch not much time to have a good look round."
  • "Victoria sponge cake was also so dry."
  • "Just bear in mind some people think it is a day out for their dogs to have barking competition while you are have your lunch."
  • "I will not be returning again as I can't see how a garden centre that has a cafe can put restrictions on their carpark."
  • "When we ordered food it did take so long to be served."
  • "This place is just let down by its parking. It's way too small a car park."
  • "Some expensive items that can be purchased a lot cheaper elsewhere."

Food and Restaurant

Pros:

  • "You can stop for a full roast dinner on a Sunday."
  • "We enjoyed a lunchtime meal here with a very nice selection."
  • "Fish and chips were superb."
  • "Visited with friends for lunch. Several items not available on the menu, but staff were lovely and came up with alternatives."
  • "The party food was delicious and there was so much variety."
  • "The roast beef and turkey were tender and vegetables were delicious."
  • "We had sandwiches and cake, all of which were absolutely delicious."

Cons:

  • "Food was awful, how they quite managed to serve a stone cold ham and cheese toasty was beyond me."
  • "This was the worse breakfast we have ever had, plate swimming in grease, eggs not cooked(snooty) bacon and sausages hard."
  • "We queued up ordered two Sunday roasts... they had ran out of meat and roast potatoes."
  • "Hi came to cafe.. on sunday... play area now gone.....cafe busy... lattee sent back.. strong coffee... poached eggs where runny..... big breakfast.small... expensive.... nursery very.. expensive."
  • "Disappointing today, have had lovely lunches there before but today order came out wrong, bread was stale and customer service very very poor, no apologies just a string of poor excuses."
  • "Disappointing lunch... the fish I was served on Friday (19th November) was small and mostly batter."
  • "Terrible service in the cafe. Our child had to wait 45 mins for a ham sandwich."

Customer Service

Pros:

  • "Wonderful staff, great place, however, the restaurant needs better time management."
  • "The man serving was very friendly and ready with helpful advice."
  • "Staff were polite and welcoming, well worth a visit if you're passing by."
  • "Staff are wonderful, helpful and willing to help and answer questions."
  • "The staff are very friendly and helpful. Just let them know if you have any allergies."
  • "The staff in the cafe were amazing, they treated our residents with great care and respect."
  • "The staff were all very helpful and friendly, especially the young waitress who brought us our food, she was lovely."

Cons:

  • "The person on the till was very, very rude... all I received was more rude behaviour."
  • "Staff in the outside garden area didn't know if they stocked a certain plant."
  • "Staff need to go to BHN garden centre for some experience on how to present food."
  • "The woman in charge is a very rude person, worst 18 quid I have ever spent."
  • "I understand mistakes happen like forgetting the order but the attitude of the staff was awful."
  • "Really disappointed that they have got rid of the softplay area... the selection of food and snacks for the kids was dire."
  • "Beware around the large pots and ornaments. One fell on my child last year and their first aid equipment wasn't very good."

Pricing and Value

Pros:

  • "Prices can be a bit high but there are some bargains too."
  • "From plants to cakes to things for the home Wyevale has a good selection. As others have noted they are not the cheapest but normally good value."
  • "Very good value for money, £9.99 for regular size, £10.99 for large."
  • "My Christmas tree was very reasonably priced and actually cheaper than last year."
  • "Great garden centre for all your needs...good outdoor clothing and footwear section with plenty 50% off items."

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