Hilden Manor Beefeater Reviews Summary

Category: Steak house

Address: London Rd, Tonbridge, TN10 3AN, United Kingdom

Phone: +441732362784

Rating: 3.9
based on 175 reviews.

Staff Service

Pros:

  • "Their friendly staff are very accommodating to your needs, whether its a table that meets requirements of a disabled customer or allowing you to be tucked out the way so your children don't disturb other diners."
  • "Joanne, our waitress, was very lovely and funny and made our dining room experience charming!"
  • "Staff happy and working hard to make you evening enjoyable, atmosphere great would highly recommend."
  • "The service was brilliant especially from our waitress Rebecca and we all enjoyed an excellent variety of food which was beautifully cooked and presented."
  • "Melissa was excellent in asking if our food was ok and if we wanted anything else once we'd finished."
  • "Great service from the staff, my fillet steaks was delicious and cooked perfectly. Highly recommended!"
  • "The staff were fantastic from the lady that welcomed us to the young barman who was 1st class and the lady that served us."

Cons:

  • "I went there for breakfast and once my food had come out I took a bite and it was stone cold so I told a staff member and she was very rude and kept saying I was being rude for not just eating the food this lady had short purple pink hair and was quite tall."
  • "The waitress forgot to put our order I'm kitchen."
  • "Pre booked and included info and a request which I needed confirming in advance for a disabled diner -they never got back to me."
  • "Very slow service. It took a full 5 minutes before anybody came over to seat us."
  • "Waited over 10 minutes for our drinks busy place you might think, no only 5 other people at tables."
  • "The manager came to the table and said it is ten past two now, this table is required at two thirty which gave us twenty minutes to eat our Last course, drink coffee etc and go."
  • "The manager didn’t seem bothered at the fact that we had been waiting over an hour and a half just for a waiter to take our food order."

Food Quality

Pros:

  • "The food we had was really scrummy!!"
  • "The food was great!"
  • "All the meals I had are amazing."
  • "The mixed grill is excellent and the bottomless soft drinks genuinely are bottomless!"
  • "Travelled down from the North West to meet my partner's family (10 in total) for dinner at the Hilden Manor on Friday night. It was such a memorable evening. The venue the food and the ambience was sensational."
  • "The food was spot on, really tasty and decent portions."
  • "The food was beautiful and big portions!"

Cons:

  • "Not enough for a child and certainly not £5.99 worth, £2 and I'm being generous."
  • "The chicken was very bland and i got a handfull of chips."
  • "Grilled veg was half a tom, a mushroom and two stalks of broccoli in a bowl that had been shown the grill."
  • "The meat was tasteless and overcooked in places."
  • "I wasn't happy with the portion sizes of the prawns, £4.99 for two prawns is extortionate!"
  • "Ribs very nice but VERY salty."
  • "Rare steak was overdone, well done steak was underdone."

Value for Money

Pros:

  • "Great value for money. Can't go wrong really, good portions and you can order bottomless chips with your meal."
  • "The food is such good value for money with the deals."
  • "Food was very good for the money."
  • "Food was very good for the money, and kids menu for £6 is good value too."
  • "Cheap breakfast with the kids. Plenty of food and drinks for all tastes. 2 kids under the age of 16 eat free with a paying adult. Staff friendly, prompt service, but worth booking in advance especially at weekends."

Cons:

  • "It was tasty, but this cost £5.99!"
  • "The highlight was the 'big side salad' for 4 Pounds - it's just a little cup of lettuce, and four pounds for that is insolence."
  • "Overpriced and extremely slow service."
  • "Expensive and the food wasn't great."
  • "The price is partially high."
  • "I think everything it over priced."
  • "Surprisingly pricey for bar dishes, a very small bowl of chips for £2.99 means you need a couple if you're a guy and that's all your having."

Ambience and Decor

Pros:

  • "Lovely atmosphere. Friendly staff... The place was nicely decorated and outside is fenced off."
  • "Lovely atmosphere not too busy."
  • "The place was nicely decorated and outside is fenced off. Would definitely go back again."
  • "Atmosphere of old style pub was nice and clean."
  • "Was pleasantly surprised, food was great, really good price, ambience was cosy and warm, it was clean and the staff were really friendly."
  • "Friendly waiter service & lovely surroundings."
  • "My first time here and was pleasantly surprised. Lovely venue."

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