McDonald's Reviews Summary

Food Quality and Taste

Pros:

• "I can recommend the cheese burger the chips were cold but the coffee was quite good."
• "Had my favourite breakfast egg McMuffin was OK bit cold but tasted OK."
• "Called for lunch I had chicken wrap meal very nice."
• "My companions had the small cheese burger very good value."
• "Amazing service, we put in a big order for 14 people and it was all given at the same time nice and hot."
• "Food arrived promptly and was tasty."
• "Never would have thought that McDonalds would have one of the tastiest veggie meals I've ever had."

Cons:

• "When my food finally arrived 30 minutes later it was damaged, stone cold, ice cream melted."
• "My chicken big Mac was the messiest meal I've ever had with most of the filling ending up in my hand."
• "Always have to wait for the drive through. Last time they completely forgot all the burgers from our 5 meals."
• "Every time I order for delivery, they send out cold stale food."
• "Got cold fries, cold burgers like literally the bun and meat were cold."
• "The chips were freezing and tasted very oily and had a horrible bland taste."
• "The food takes forever to get ready. Ques the length of car park, can’t put it any simpler."
• "The worst McDonalds meal I have had. The chips were soggy/old//cold."

Service and Staff

Pros:

• "Excellent service they changed them straight away can't be fairer that that."
• "The staff are very nice as to be said."
• "It was replaced without a quibble & staff are usually pleasant & helpful."
• "This review is solely for Marcus Came in late night and Marcus made sure me and my mates were alright."
• "Member of staff very helpful. She saw the difficulties I was having and stepped in to help."

Cons:

• "The service was as expected for an eatery run by teenagers, late at night."
• "Genuinely the worst McDonald’s I’ve ever been to. Always have to wait for the drive through."
• "This is a addition to a previous review, waiting over a hour for our food to be delivered."
• "Waited ages to receive our food. Then it came with out drinks, then 2 of the 3 burgers where wrong."
• "The just uber eat delivery guy's seem to have a monopoly on disabled bay parking."
• "Service is slow as hell waited over 40 minutes for three meals and Restaurant was empty."

Cleanliness and Maintenance

Pros:

• "Restaurant is kept pretty clean during daytime. Friendly staff over multiple visits."
• "Probably one of the nicest in Sheffield. Friendly staff, clean and tidy."
• "Just want to point out how amazing the cleaning team is here, i pop in every morning for a coffee before work."

Cons:

• "Then was greeted to the sight of every single table being dirty with food all over the majority of them."
• "When ordering the collection area was filthy with straws, napkins, sauce, and chips all over the floor."
• "The floor under the table was vile too."
• "The refurbishment has made it smaller with fewer tills. I went on a busy Saturday so I felt for the staff but it was mucky."

Order Accuracy and Delivery

Pros:

• "We've never been in before but found ourselves in the area. Probably one of the nicest in Sheffield."

Cons:

• "Last time they completely forgot all the burgers from our 5 meals. No apology. No attempt to make things right."
• "Waited 35 minutes for your order is unacceptable. Even then it still wasn't ready, and I had to get a refund."
• "The worst McDonalds meal I've had. The chips were soggy/old//cold. Clearly been sat on the side ...and dished up for us in the Drive thru cos we will be gone before eating!!"
• "Ordered through Just Eat. Driver took less than 2 minutes to get here but the food was stone cold and was clearly cold before it left."