City Bathrooms, Kitchens & Bedrooms Reviews Summary

Fitters and Workmanship

Pros:

• "Ian our fitter/Plumber was quick, tidy, polite and worked like a trojan."
• "From beginning to end, Craig was incredibly professional and did an amazing job."
• "Jamie was so professional and is fantastic at what he does and was always in contact with us with updates on our bathroom suite from delivery and extra items that he thought that would go well with our design."
• "We felt in very safe hands with our fitters Eddie and Tony who were professional, friendly, caring and tidy during the three weeks they were with us."
• "John and Scott worked incredibly hard and are clearly extremely talented tradesmen."
• "The fitter (Craig) who carried out the works was also exceptional - well organised, tidy, considerate and highly skilled."
• "Neil, the fitter, was an absolute star...he was trustworthy and reliable."

Cons:

• "DO NOT USE. I had a new bathroom fitted and they have left my property damaged and a right mess as no skip was used."

Customer Service and Experience

Pros:

• "We were extremely satisfied with City Bathroom and their whole team and would highly recommend them."
• "I have since recommended a friend who is also having their bathroom re-fitted by City."
• "The showroom was incredible with so much choice and such friendly staff, we immediately knew we had made the right choice coming to you."
• "Amazing experience overall and couldn’t be happier with the results!"
• "If you're currently reading this and still deliberating whether or not to proceed with City do yourself and favour and just do it, if you get the same experience we have had you definitely won't be disappointed!"
• "We are fully satisfied with the job done and would not hesitate to recommend them all."
• "Your staff were hard working, respectful and polite at all times and everyone was committed to helping achieve the best outcome."

Cons:

• "It did seem that a lot of unused material was bought that ended up going back!"

Design and Planning

Pros:

• "Simon promptly arranged to come and measure, and subsequently drew a beautiful design that encompassed all our requests."
• "From working with Jamie to getting the design right, to the communication running up to the build, to the fitting itself, the experience has been excellent."
• "It was such a bonus to be able to see on screen images of our overhaul before committing too and nothing was ever too much trouble for him to tweak or change!"
• "Adrian very helpful, he came out following covid safety and measured up, he talked me through the options we could have."
• "Adrian was an absolute delight to work with, his attention to detail was fantastic and nothing was too much trouble."
• "Simon came and measured and helped us choose what was to go in the bathroom."
• "Adrian took his time and made sure we were happy with everything before placing the order."

Cons:

• "Tiny tiny little comment .....perhaps put up the towel rail before the radiator...... No bits in the radiator that way."