Mickle Head Green Beefeater Reviews Summary

Service

Pros:

• "Service was good ...the staff were attentive and noticed when drinks needed re ordering."
• "No problems at all with the serving staff, all very friendly and courteous, and prompt with the orders."
• "Emily was doing a fantastic job despite the restaurant being very busy, spread thinly hut polite and attentive."
• "Clare who served us was brilliant."
• "Caroline and Michaela do a great job."
• "The full five stars are for the very lovely young lady called Emily who served us. Choices at the moment are limited, with deliveries etc.. Emily went out of her way to make sure that we were happy."
• "Service was excellent."

Cons:

• "Didn't even ask what number table we were sat at either so the staff were just running round everywhere asking tables if that was their food."
• "Service was disgraceful, table ignored by all of the serving staff, even had to get own unlimited drinks from the bar."
• "Staff don't seem to care due to lack of leadership from the manager."
• "Service was slow."
• "Staff walking round saying they can’t cope."
• "The problem seemed to be a lack of staff on duty."
• "Service terrible!"

Food Quality

Pros:

• "Breakfast had a fantastic variety of continental and cooked options, we couldn’t fault a thing."
• "The food itself was well cooked and presented."
• "The double cheese and bacon burger was lovely, usually Beefeater can give dry, overcooked burgers but these were juicy and full of flavour."
• "They really enjoyed the food and the atmosphere."
• "The mains in general were well cooked and delivered relatively quickly after the starters."
• "Food cooked well, served nice and hot, good value for a family night out, great evening."
• "The fillet steak I ordered was cooked to perfection by the chef anthony."

Cons:

• "The service was good but the quality of the food was very poor."
• "The lobster burger had a piece of lobster on it the size of a prawn."
• "Cooked breakfast orders wrong on 2 out of 4 orders no tomatoes at all on any."
• "Food was mediocre tonight, cold fries, corn missing, congealed mac & cheese."
• "The garlic bread was very soggy so wouldn't recommend that."
• "The burger was overcooked - only plus side of the burger was that it was real cheese rather than sliced plastic cheese."
• "Food disgusting and its not cheap."

Atmosphere

Pros:

• "There is also a beer garden located outside, this will be lovely for the summer time."
• "A really lovely eatery."
• "Lovely food, great staff very attentive, had a good few visits for family celebrations and each time it's fantastic place."
• "Excellent choice of food. Good menu for the kids and a great menu for those with food allergies. Service is quick and the staff are very attentive."
• "Food was nice and i will defiantly be recommending this place to people! atmosphere is perfect and relaxing."
• "Excellent food, caring staff and all round fantastic atmosphere. Went for a birthday meal and one of our party was on call so did not make it in the end. Which was relayed to staff and they understood, would highly recommend for any occasion. Steak was cooked perfectly."
• "Really good, thanks. Nice food. Very clean."

Cons:

• "Also where we were sitting there was a terrible draft."
• "The beer garden looked like an afterthought that only had a few picnic tables and nothing else."
• "Atmosphere is rated lowly because there was no music playing which led to some awkward silences in the restaurant in between kids' screams."
• "It has to be the coldest pub in England, they never warm the place up."
• "Most of the continental was empty."
• "Not very impressed and won't be returning unless it's to get bladdered with da ladz!!!"
• "On arrival to the pub the shabby wood work on the outer building sets the scene of a pub in need of TLC."

Value

Pros:

• "Even compensated the downfalls in the meals."
• "Staff were really nice and friendly and with 2 kids eating free with an adult breakfast it was a bargain."
• "2 kids eat free with 1 paying adult so really good for the summer holidays."
• "Refillable soft drinks are great value and food is good quality."
• "The breakfast is great value. £10 for unlimited drinks, cooked and buffet breakfast."
• "With 2 kids eating free with an adult breakfast it was a bargain."
• "Vouchers are really good we got 40% off the mains."