Address: Broadway, Chadderton, Oldham OL9 8DW, United Kingdom
Phone: +441616811373
Rating: 3.9
based on 194 reviews.
Service
Pros:
"Staff were super friendly and efficient with a happy smile, makes a huge difference."
"Staff were brilliant and went above and beyond to cater for us all."
"Great friendly staff."
"Staff really friendly and helpful."
"The lady who served us was so professional and went above and beyond to make sure we had an enjoyable experience."
"Great customer service but certain things like pancake and pastries weren't there they wouldn't replenish it."
"Always the best .lovely atmosphere good service and food gawgus .i would recommend family and friends to visit the whitegate again and again."
Cons:
"Service very slow, food not brilliant and male staff member (manager?) not forthcoming with the saver menu."
"Service and food both poor....nobody in and still waited an age for the food to arrive which was practically cold."
"The bar is constantly under staffed and the tables rarely cleared of empties or wiped down."
"Service time was extremely long. Incorrect item orders."
"Awful service. Was left waiting for 20 minutes to be seated....staff having lovely conversations with one another."
"Very slow service tonight."
"Very long wait before staff turned up to serve us."
Food Quality
Pros:
"Beautiful food, my partner had a stack I went for surf and turf... Very nice."
"It was undoubtedly one of the best steaks I've ever had."
"Steaks were cooked perfectly to request and were tender and juicy."
"The food was lovely though and good quality and value."
"The fish and burger was great."
"All the food was delicious. I had 3 bacon, 2 hash browns, mushrooms and beans."
"Salmon was beautiful."
Cons:
"Food was terrible, burger and chips with no side salad or slaw as stated on menu."
"The steak Platter had 3 poor cuts of meat on very fatty, which was left."
"Food quality was poor for the price and the time we waited for the food."
"Had Sunday lunch at The Whitegate, we both had roast chicken. It arrived and I have to say wasn't very appealing, it was even worse when tasted, parts of the chicken were cold."
"The chicken was overcooked hard to even cut through using a knife and fork!"
"Food not great, quite cold, fatty meats which the chicken seemed a bit undercooked."
"The food was very dry and un-eatable."
Atmosphere & Cleanliness
Pros:
"Really nice family atmosphere in the Whitegate Beefeater."
"Nice friendly atmosphere, just a shame about the poor service and quality."
"A nice place for families to eat out. Tables are spaced apart enough that you don't feel intruded on by any other patrons."
"Five stars all across the board for this place. The service was fantastic, the ambience is relaxing yet modern."
"A lovely place, well set out with lots of room."
"It's a great big pub very nice inside and very clean."
"Recent refurb really helped lift the interior and it's always warm and welcoming."
Cons:
"The table we sat at needed cleaning."
"This place was really nice and I did see work being done on it before it re-opened, however the inside is dated and looks past it."
"The whole restaurant was cold."
"A large building that was a bit dark and sparse."
"Visited on a Saturday night for drinks only. The bar area was very untidy with dirty glasses stacked everywhere, service was slow and the entire place was quite messy with dirty uncleared dishes and glasses on all tables, we had to clear them ourselves before seating."
"Bathrooms were okey but might a bit more of regular cleaning."
"Tired and dated. Looks nothing like the pictures."
Value & Pricing
Pros:
"Convenient location. Reasonable prices for food & drink."
"The menu is surprisingly varied and will cater for most."
"Prices very moderate indeed."
"Food excellent couldn't fault any of it."
"Nice place, really good size. Can dine inside or outside. Loads of parking."
"Food was delish and to top it management gave a free bottle of prosecco as it was our anniversary on Christmas Eve.... You don't get that in many restaurants! Big surprise."
"Omg great food with great promotions all I can say yes I think it's very over priced but I only ever go when I have a 40÷ off the food bill which makes it more affordable for me to have a lovely meal out with my family."
Cons:
"Thought the wine choice per bottle could have been a bit cheaper though."
"Lots of items were not available on the menu."
"Getting a bit too expensive! Also meal was not enough & had to pay extra for piece of chicken to fill the plate the chicken should come with the meal any how!."
"I’m just absolutely baffled how they charge £17 for (quite literally) 6 prawns and a handful of fries with a limp bit of rocket?"
"Meal was over priced for what you got."
"Food is just standard pre-made pub food worth what you pay for if you're buying from the deals it's cheap and cheerful."
"I ordered bowl of chips at £3.29 think it was. They came in what looked like a finger bowl containing roughly 6 oven chips."