Address: 507 Warrington Rd, Rainhill, Prescot L35 0LR, United Kingdom
Phone: +443332348130
Rating: 4.0
based on 123 reviews.
Food Quality
Pros:
"We had the chicken and halloumi kebabs. So tasty."
"The food was lovely very hot 3course an a bottle wine great price would go bk again xx."
"Gorgeous food and brilliant service, nothing was to much trouble."
"Really good food and a warm welcome!"
"The food was the best pub food I have tasted in years."
"The carvery and hanging Kebabs so far and both have been fantastic."
"Our family all enjoyed the tasty hot freshly cooked meals."
Cons:
"Food shocking my husband ordered black pudding starter it was disgusting dry unedable."
"Halloumi fries were a bit disappointing, very thin and overcooked."
"Ordered the “Korean no meat meatballs”. Absolutely vile, the “sweet and sticky sauce” that it was supposed to come with was watered down brown sauce that the food was swimming in."
"Worse food ever had here, the 'steak' was just a rind of fat, the meat was tougher than old shoe leather."
"Absolutely disgusting cold veg rock hard never ever tasted anything so bad."
"The food to be honest was weak at best."
"The food was very small portions and not nicely presented."
Service
Pros:
"Service was great."
"Absolutely fantastic staff & food."
"The staff are friendly and helpful."
"Excellent service from the staff. Very polite and friendly."
"The chef and bar staff were great."
"The staff are so friendly and helpful."
"Lovely friendly staff."
Cons:
"The service is appalling one girl behind the bar and some dizzy girl table serving, waited 30 minutes for a glass of wine and a ticket for the carvery."
"No one was taking people to their table when we arrived."
"This lady was very rude, the food was and I am not exaggerating thrown at us."
"Staff are also treated very poorly and not given breaks even on long shifts."
"The staff need a bit of training."
"Staff attentiveness is somewhat lacking, with tables not being cleaned up despite there being plenty of staff working and few customers."
"Staff need more training and it shows."
Parking
Pros:
"Parking is £2:50 per hour refundable at the bar how much can you drink while watching a football match."
"Parking: free parking."
"Free Parking at the rear."
Cons:
"Had 2 soft drinks and a week later received a £100 parking fine."
"After having a meal spending over £100 pounds in the pub with the family. A week later I received a parking fine."
"Loved the experience, food and service was excellent however I wasn't told I had to give them my reg number bearing in mind it does say free parking for 3hours. I received a parking fine."
"Food is great but no one told me you have to register your car for the car park."
"Was fined twice for parking in the car park and my manager (Lawrence) took a month to do anything about it."
"We got parking fine from the company that runs car park."
"DONT tell you that you have to put your car registration in as the car park isn’t theirs."
Ambiance and Decor
Pros:
"Large seating area outside with kids play area and dog friendly too, would highly recommend."
"The upgrade to the pub is fantastic."
"Decor is pleasant."
"Stylish warm atmosphere Very clean tidy venue."
"Lovely venue decorated really nicely."
"The makeover is nice and well done."
"Nice pub with friendly staff."
Cons:
"It was so rushed and unpleasant. We felt awkward being there."
"Venue is nice however if your thinking of booking a party the function is a waste of time though as they just moan about the volume of the music from the minute we started."
"Sadly we weren't well done as the place was freezing."
"Any table that isn't a booth is very uncomfortable."
"The layout is too crowded we was literally sat on top of another table."
"Management in this place is very poor, I have taken customer complaints to Lawrence and he has done nothing about them."
"Lovely pub had a function upstairs was taken up by 1 of the staff room was cold food was nice lasagne watery curry and rice was lovely and so we're the sandwiches but no atmosphere."