Morrisons Reviews Summary

Staff and Service

Pros:

• "Very friendly and helpful staff from my experiences."
• "The staff are friendly and helpful."
• "The staff are friendly and the service was outstanding."
• "The staff went out of their way to congratulate her on her new job, and even gave her a small cup cake to celebrate."
• "Every staff member I saw said 'morning'."
• "Great customer service is key to any experience!"
• "I was really pleased with the fishmonger who served me, such a pleasant and helpful man."

Cons:

• "Don't bother trying to shop here after 4pm, short staffed and very low stock level on shelves."
• "Worst experience of all is waiting 15 minutes at the pizza counter to be served, being ignored by staff members."
• "She was short tempered and rude, throwing my food items off the till back into my basket in haste."
• "This store has some of the most rudest and unhelpful managers around!"
• "Staff are also non customer focussed. They're very drone and placid."

Store Layout and Accessibility

Pros:

• "It's great, all on one level with no ramps and there's disabled spaces near to the doors and lift, parent/child spaces and some electric vehicle charging points."
• "Try the free 3hour parking in the sheltered underground car park."
• "Parking is convenient under the store, access is excellent."
• "Parking was a breeze due to their spacious parking area."
• "The car park under the store has walkway and two lifts to the store."
• "Plenty of parent and child parking (15+ bays)."
• "Free car charging points."

Cons:

• "Shop freezing cold for two years!"
• "There are most certainly not enough disabled spaces outside the store."
• "The Amazon Flex has created a parking nightmare."
• "Though the parking rules signage aren't that clear with certain rules."

Cafe and Food Options

Pros:

• "Cafe is great and really well priced."
• "Love their deli counters! Their meal deals at the hot food counter are great value and the salad/pasta one is amazing value for money given it is self serve and you can just pack in as much as will fit into the container then pay at the till."
• "Enjoyed sausage, egg, chips & beans for lunch."
• "The cafe meal was well prepared and enjoyable."
• "Tasty, large fried breakfast."
• "The service was great the time limit for us to get our food was short and the food itself was good."
• "Best salad bar in MK :) One of the best supermarkets to go to!"

Cons:

• "They charge for plastic bags to bring the shopping in which is a complete waste."
• "The cafe always has out of stock items (despite them being available in the store), and the wait for food is always well over 30 mins, even for a slice of toast."
• "Only went in as wanted the cafe - It was Horrible."
• "The only I dislike is the amount they charge for the amount of food that's on your plate, sometimes not all the time, the bacon is too small, the mushrooms are just about cooked and the tomatoes are not cooked through."
• "The chips had burnt bits from the oil stuck to it, the oil stinks like it's never been changed since the opening."

Product Range and Quality

Pros:

• "Love the nutmeg clothing range plus great selection of home stuff."
• "They always have lots of choices."
• "The store is light, airy, spacious with a great range of products."
• "Good shopping, good prices, quality products."
• "Always a great place to stop, on the way home from the station to pick up a couple of items for groceries."
• "Good range of goods."
• "Carries very good range of food and clothing along with fresh counters of meats/ fish/salads/bakery etc."

Cons:

• "One big negative for me is the lack of halal options."
• "Often has mouldy fruit on display and out of date fresh produce such as soup."
• "Shelves aren't well stocked and food labels mark the wrong items."
• "Not much on sale and not much advantage with Morrisons reward card."
• "However, the More card special offers are sometimes missing from the shelves."
• "The produce was not fresh, the apples were wrinkly and the lemons all marked."
• "They are always low on stock especially in the fruit and vegetable department."

Cleanliness and Maintenance

Pros:

• "Store was bright clean and tidy and had all we needed."
• "Bright, fresh, clean, spacious, well designed and a tremendous amount of diversity."
• "Store and facilities are very clean."
• "Tidy, spacious, no empty shelves or messy ones!"
• "This is a very clean store with plenty of space between the aisles."

Cons:

• "Ladies toilet fouled and disgusting, don't cleaners go in overnight or first thing in the morning?"
• "Went to the loo for a slash and it was smelling awful."
• "The toilets are very dirty and not maintained at all."
• "Then I buy your ready meals, Beef stroganoff and it was full of gristle."