Address: 87-89 Farnham Rd, Slough, SL1 4UN, United Kingdom
Phone: +441753744844
Rating: 4.1
based on 213 reviews.
Customer Service
Pros:
"Great customer service from Vishal, am thankful for his excellent support."
"Vishal and the guys from Advance Vauxhall made me feel at home when I visited them and got the car of my choice with the right financial option."
"Vauxhall slough are absolute legends, quality service every time."
"From the first to call to enquire about the car to picking the car up, I have never met a more customer focused team."
"Bought my car from here and I have to say they went above and beyond!"
"Fantastic experience with Vauxhall slough."
"Very friendly staff received all the information regarding the service."
Cons:
"CAN'T BE TRUSTED with the basics, CAN'T BE TRUSTED with your new or used car!!!"
"0 communication 0 for service standards 0 for estimate on work time needed."
"Sorry cant give it less than one star. I wouldn't buy anything from Advance Vauxhall Slough."
"Once you sign the dotted lines, they’ve got your money and don’t care about any issues."
"Very bad customer service, lied to us about the car in question and kept telling us that our finance broker wasn't giving the money."
"One of the worst brands and the worst kind of after sale service. Avoid Vauxhall."
"I do not recommend this dealership to anyone."
Vehicle Quality and Maintenance
Pros:
"Great range of cars to choose. Competitive price. Not to ignore for the quality of the cars."
"The sales guy, Farhad, was great - explained everything, was honest and didn’t push any deals or anything on top of the car to buy."
"I own a lovely Black Edition Corsa and recently had problems with the temperature light showing intermittently."
"I would definitely recommend Advance Vauxhall garage for everybody who is looking for good quality cars and great customer service and welcome atmosphere."
"Really friendly and helpful."
"Made my trip down from Glasgow so got a good run of the car back and had no issues."
"Uzair was incredibly friendly and was great at communicating the car's specs."
Cons:
"The repairs they did to the bodywork are awful! Bent the bumper to fit rather than work out why it wasn’t fitting properly."
"Pick up our new 22 reg Crossland on Monday 15th done 7 Miles timing is out making a Horrible noise."
"I’ve had paint work issues with my car for almost two months and have been constantly chasing for updates."
"Booked a viewing to look at a used corsa vxr and travelled over 30 miles to get there... then wouldn't let me view the car."
"If I could honestly put zero stars I would I am so sick of the problems my car has had only being 3 years old the reliability is a joke!"
"The car has a problem with either the radiator or something similar as it won’t hold the water in."
"Unfortunately the car fell short of expectations, with a knocking sound and 5th gear making a 'clonk' sound when changing gear."
Communication and Transparency
Pros:
"Lawrance Davies is a cute and passionate person that can rely on, he always keeps me up-to-date."
"We were kept well informed at every stage from booking in, to permission to proceed to it being complete."
"Advance Vauxhall Slough were great because I emailed the dealership with a few questions first and I got a call back within 30 minutes."
"The follow up once they sold the car was good."
"They sent me a detailed video showing all work carried out."
"Really happy with the communication since reserving my car online."
"Michael Dorrington's communication is much appreciated as he is aware my friend and myself are profoundly deaf."