Weathervane Reviews Summary

Accommodation

Pros:

• "Nice and clean, comfortable beds."
• "The room was big, and had what you'd expect."
• "The room was lovely and clean and everyone had a good night's sleep."
• "Rooms are beautiful and comfortable."
• "Stayed here with my son as it was a great location 15mins from Alton Towers."
• "Stayed here for a night over for Alton towers and was well worth it for families."
• "Rooms a little dated, but extremely clean. Lovely white bed linen and towels."

Cons:

• "The room furniture is a little dated but still functional."
• "Dated Rooms…however for the price you are paying perfectly acceptable."
• "The room is sub par at best. There's mould around the windows and on the curtains, mould in the bathroom, toilet roll holder hanging off wall."
• "Extremely small for a family room."
• "An Earing and hairband were found on the carpet which makes me doubt if it had been hoovered since the last occupants left."
• "The pillow cases had marks on them but looked clean, it's a very dated hotel."
• "Room was mostly very disappointing and needs a bit of TLC."

Service

Pros:

• "The food was of great as was the service and welcome."
• "Staff very friendly, even though they were dressed for Christmas and it was Aug bank holiday and they were embarrassed to be doing the promotion."
• "Very prompt service, great staff."
• "All staff we interacted with her happy to help and serve and that made the experience just lovely."
• "Staff were brilliant and helpful, been a number of times before and Victoria has always been great with out 2 boys."
• "Excellent service the staff and manager couldn't do enough for you."
• "The staff were friendly and welcoming and really made my service user feel included and acknowledged."

Cons:

• "On arrival had to clean the table myself as it was sticky."
• "Manager not helpful when it came to ordering, not a great place to go if have food allergies and are a vegetarian."
• "Given a table that not only rocked but had a loose top....had the place been full, could have understood, but hardly any one in!"
• "The shift leader (female) shouted across the whole pub to the barman to get the orders right."
• "The wait staff need more training. Some of the chips fell off the plate when she put it on the table and she just picked them up and put them back on the plate."
• "Unfortunately the staff obviously hadn't been briefed correctly regarding discounts and we were refused the Blue Light Card discount as well as the government eat out to help out, contrary to government rules."
• "The staff seemed hassled and running around everywhere."

Food Quality

Pros:

• "Good food in good portions."
• "The prices are amazingly low considering the quality of the food, the mixed grill in particular was fabulous."
• "Meals were £5.00 each. Can't go wrong."
• "The salmon on the other hand was cooked to perfection and redeemed the whole dish."
• "Food was freshly cooked and delicious."
• "Sunday lunch burger was absolutely delicious with a wide range of flavours and tastes."
• "The food is your standard hungry horse but they do make an effort with your food even if it's busy."

Cons:

• "Main courses atrocious. Salmon with lemon and pepper sauce way way to tarty."
• "Sausage was old and reheated you can tell, scrambled egg not whisked properly, still had full egg yolks in."
• "The chips tasted disgusting which id say was down too cooking in old dirty oil."
• "Food was absolutely appalling. Got a refund for the food."
• "The meals were tasteless, chicken was rubbery, child's meal was dry as a bone no one came to check and ask if everything was ok."
• "Food okay but service not good."
• "The whole meal was cold and completely tasteless."

Value for Money

Pros:

• "Going to recommend to all as worth the £65."
• "This place is the perfect base and I will absolutely be back in the future."
• "Cheap, clean and convenient!"
• "Food was good value for the price."
• "Great location for Alton towers at a reasonable price."
• "Good service, prices and choices are great."
• "Solid breakfast and bargain price. Can't go wrong."

Cons:

• "We went back to the table to decide what we wanted to order from the overpriced menu."
• "Not value for money."
• "The turkey diner was ok other one piece of turkey on a full plate of roasts and veg, was disappointed."
• "I paid just over £90 per night for a Friday and Saturday. I think given that the rooms need a desperate refurb this price was quite steep."
• "All meals were packaged or frozen and over priced."
• "The bar is in desperate need of a re-work, seating looking very worn, generally an outdated look."
• "They had run out of most stuff to order not one style of burger no chicken nuggets for the kids."