The Horseshoe inn Reviews Summary
Category: Pub Stoke-on-Trent
Food Quality
Pros:
- "The food was excellent and of going quality and presentation."
- "The food was hot & delicious"
- "The food was lovely too!"
- "Excellent fresh food"
- "The chicken which was moist and very tasty."
- "Food was at a very high standard and the portion sizes were very generous."
- "Really tasty Steak and Ale pie."
Cons:
- "Quality of food for the price was very poor."
- "Absolutely appalling meal. Raw onion rings when cut into had flour coming out of them."
- "Food was really tough the Beef."
- "for the price not the best meal I've had."
- "terrible food overcooked."
- "The food was average, but the price was not."
- "The Turkey was tasteless."
Service
Pros:
- "Staff were helpful and friendly."
- "Good Friendly Service."
- "The service is good and staff are lovely."
- "service was quick."
- "Prompt service and friendly staff."
- "Service from staff was friendly and accommodating."
- "the staff were friendly & efficient"
Cons:
- "The order was taken fairly quickly but the wait for the food was extremely long."
- "Waiting staff are really rude."
- "The waitress were obviously untrained and there were not enough of them."
- "the staff extremely rude."
- "Staff really didn't seem interested at all."
- "The waiting staff never asked if we'd like more drinks."
- "Lazy inattentive service."
Atmosphere
Pros:
- "A comfortable eat and drink establishment."
- "Lovely meal, great staff and they haven’t hiked prices recently, was a lovely English pub and the staff are very polite and friendly."
- "It's a nice pub and has lots of areas to sit under if it starts to rain."
- "The place was quite for a Saturday evening"
- "Very spacious pub too."
- "A really nice establishment where you feel relaxed."
- "The pub is really nice and has a great outdoor area."
Cons:
- "The background music was more befitting a funeral."
- "We seemed to have a long wait, 4 adults and 2 children"
- "to our surprise the large restaurant was empty except one other table."
- "The atmosphere was pleasant."
- "Covid 19 system shocking."
- "Mothers day disaster! 4 hours total sitting time."
- "it was embarrassing and uncomfortable for front of house staff"
Value
Pros:
- "Prices were reasonable."
- "Good value meals."
- "The value for money is very good."
- "Also very reasonable priced."
- "Less than 50 pounds for 4 drinks, 2 main meals (one off the specials board £16.95) and one side of home cooked chips"
- "the prices are worth every penny"
- "Absolutely 10 out of 10, Huge Portions and so Fresh, Extremely Polite, just couldn't do enough for us."
Cons:
- "Food was nice but a bit over priced."
- "During the eat out discount they added a service charge quite a few were unhappy with this."
- "Price wise, a few more £ than we normally like to pay for early dinner."
- "when they challenged it the manager was rude."
- "Cost is on the higher side for pub meals but worth the expense."
- "the prices of food is quite high for what you get."
- "over priced for quality and portion size of the food."
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