The Horseshoe inn Reviews Summary

Category: Pub Stoke-on-Trent

Address: Sandbach Rd, Lawton Heath End, Stoke-on-Trent ST7 3RA, United Kingdom

Phone: +441270876070

Rating: 4.1
based on 110 reviews.

Food Quality

Pros:

  • "The food was excellent and of going quality and presentation."
  • "The food was hot & delicious"
  • "The food was lovely too!"
  • "Excellent fresh food"
  • "The chicken which was moist and very tasty."
  • "Food was at a very high standard and the portion sizes were very generous."
  • "Really tasty Steak and Ale pie."

Cons:

  • "Quality of food for the price was very poor."
  • "Absolutely appalling meal. Raw onion rings when cut into had flour coming out of them."
  • "Food was really tough the Beef."
  • "for the price not the best meal I've had."
  • "terrible food overcooked."
  • "The food was average, but the price was not."
  • "The Turkey was tasteless."

Service

Pros:

  • "Staff were helpful and friendly."
  • "Good Friendly Service."
  • "The service is good and staff are lovely."
  • "service was quick."
  • "Prompt service and friendly staff."
  • "Service from staff was friendly and accommodating."
  • "the staff were friendly & efficient"

Cons:

  • "The order was taken fairly quickly but the wait for the food was extremely long."
  • "Waiting staff are really rude."
  • "The waitress were obviously untrained and there were not enough of them."
  • "the staff extremely rude."
  • "Staff really didn't seem interested at all."
  • "The waiting staff never asked if we'd like more drinks."
  • "Lazy inattentive service."

Atmosphere

Pros:

  • "A comfortable eat and drink establishment."
  • "Lovely meal, great staff and they haven’t hiked prices recently, was a lovely English pub and the staff are very polite and friendly."
  • "It's a nice pub and has lots of areas to sit under if it starts to rain."
  • "The place was quite for a Saturday evening"
  • "Very spacious pub too."
  • "A really nice establishment where you feel relaxed."
  • "The pub is really nice and has a great outdoor area."

Cons:

  • "The background music was more befitting a funeral."
  • "We seemed to have a long wait, 4 adults and 2 children"
  • "to our surprise the large restaurant was empty except one other table."
  • "The atmosphere was pleasant."
  • "Covid 19 system shocking."
  • "Mothers day disaster! 4 hours total sitting time."
  • "it was embarrassing and uncomfortable for front of house staff"

Value

Pros:

  • "Prices were reasonable."
  • "Good value meals."
  • "The value for money is very good."
  • "Also very reasonable priced."
  • "Less than 50 pounds for 4 drinks, 2 main meals (one off the specials board £16.95) and one side of home cooked chips"
  • "the prices are worth every penny"
  • "Absolutely 10 out of 10, Huge Portions and so Fresh, Extremely Polite, just couldn't do enough for us."

Cons:

  • "Food was nice but a bit over priced."
  • "During the eat out discount they added a service charge quite a few were unhappy with this."
  • "Price wise, a few more £ than we normally like to pay for early dinner."
  • "when they challenged it the manager was rude."
  • "Cost is on the higher side for pub meals but worth the expense."
  • "the prices of food is quite high for what you get."
  • "over priced for quality and portion size of the food."

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