Address: The Grn, Bagnall, Stoke-on-Trent ST9 9JR, United Kingdom
Phone: +441782502266
Rating: 4.5
based on 129 reviews.
Atmosphere
Pros:
"The place has a lovely relaxed atmosphere."
"We went inside, to be met by friendly staff, in a deceptively large interior."
"This Stafford Arms is situated in the charming village of Bagnall."
"With the soft glow of internal light coming from inside, this place looks spectacular."
"Lovely setting for this cosy place. Nice to be able to sit outside and they have a kids play area. Very nicely decorated and very cosy."
"It is a beautifully furnished venue. Relaxing atmosphere."
"Beautifully set in an idyllic village setting."
Cons:
"Appalling! I used to go regularly but since the refurb... it’s reminiscent of a cheap modern poundsaver hotel."
"Nothing to absorb the sound of people talking.... often too loudly."
"Beautiful food but the 'new decor' not in keeping with the old building and was very noisy."
"Seriously disappointed as the place looks fantastic from the outside. The inside is tacky."
Service
Pros:
"Service was good, attentive without being over the top."
"Fantastic food and excellent service. Provided a wonderful wedding anniversary meal out for my wife and I."
"Excellent service by experienced staff."
"Service really efficient and friendly."
"The service was brilliant."
"Staff very attentive."
"Great service."
Cons:
"Very rude unprofessional."
"I was absolutely gobsmacked that the staff member accused us of the error, taking no responsibility themselves."
"Service was appalling. Water served and didn’t even open the bottle."
"Tonight the service was shocking, it took nearly 3 hours for a two course meal for 4 people."
"Appalling!... Took ages to get served. No ice."
"Service was very slow even though our party of 14 were sat at 2 tables and it was not a busy time of day."
"Massively let down at the end where we asked two separate members of staff for the bill, waiting over 20minutes to pay."
Food Quality
Pros:
"Best food we have had in a long time, especially the fish dishes."
"Traditional English pub with modern take. Great portions and quality food."
"The food was delicious."
"The food was excellent."
"Food amazing."
"The food was absolutely gorgeous and very well presented and reasonable."
"The food was beautiful, I would highly recommend this place."
Cons:
"For my main meal I chose the Burger which was overdone, dry, under seasoned and almost tasteless."
"Sorry but a very poor Xmas Turkey Dinner. Two potatoes, two pencil thin parsnips, a wedge of stuffing that covered small portion of Turkey."
"Usually love eating here. Sadly today was a real disappointment."
"Overpriced average food served in dirty glasses and on chipped plates."
"The cod was barely cooked and gave me the runs - went straight through me - twice."
"The chicken Kiev was dry with no garlic sauce in it and the buttery cabbage was also dry."
"Soggy batter & considering I was asked twice if the food was ok, thought I'd mention the soggy batter... just as a future reference, but not even an apology so why ask if the food was ok?"
Value
Pros:
"First visit to this pub, old pub with a modern twist food made fresh and you can tell it was lovely, good menu, price wise reasonable, but good tasting food is what you pay for, we will go again."
"Hidden gem. What a remarkable, quality place, just a bit off the beaten track. Food excellent with a variety of options starting with a very reasonable fixed price two course up to £20 plus steaks."
"Food was fantastic and at £16 for a starter and main you can't fault it."
"Very reasonably priced!"
"Excellent menu,£18for 2 courses, lovely food at such a reasonable price in lovely surroundings."
"Meals were reasonably priced and the food was good."
"The food was absolutely gorgeous and very well presented and reasonable."
Cons:
"Value for money 2 out of 10."
"Entered the venue purchased half of lime and soda water £1.60 very expensive didn't even pay that much in London."
"VERY expensive 😱 disappointing pub food."
"Overpriced average food."
"The drinks were overpriced."
"Very overated pub meals for restaurant prices,just looked and tasted like frozen meals that one can get from any supermarket."
"to expensive as well ive brought live beef cows from leek market cheaper than what i paid for a sunday dinner 👎👎👎👎"