The Stafford Arms Reviews Summary

Category: Pub Stoke-on-Trent

Address: The Grn, Bagnall, Stoke-on-Trent ST9 9JR, United Kingdom

Phone: +441782502266

Rating: 4.5
based on 129 reviews.

Atmosphere

Pros:

  • "The place has a lovely relaxed atmosphere."
  • "We went inside, to be met by friendly staff, in a deceptively large interior."
  • "This Stafford Arms is situated in the charming village of Bagnall."
  • "With the soft glow of internal light coming from inside, this place looks spectacular."
  • "Lovely setting for this cosy place. Nice to be able to sit outside and they have a kids play area. Very nicely decorated and very cosy."
  • "It is a beautifully furnished venue. Relaxing atmosphere."
  • "Beautifully set in an idyllic village setting."

Cons:

  • "Appalling! I used to go regularly but since the refurb... it’s reminiscent of a cheap modern poundsaver hotel."
  • "Nothing to absorb the sound of people talking.... often too loudly."
  • "Beautiful food but the 'new decor' not in keeping with the old building and was very noisy."
  • "Seriously disappointed as the place looks fantastic from the outside. The inside is tacky."

Service

Pros:

  • "Service was good, attentive without being over the top."
  • "Fantastic food and excellent service. Provided a wonderful wedding anniversary meal out for my wife and I."
  • "Excellent service by experienced staff."
  • "Service really efficient and friendly."
  • "The service was brilliant."
  • "Staff very attentive."
  • "Great service."

Cons:

  • "Very rude unprofessional."
  • "I was absolutely gobsmacked that the staff member accused us of the error, taking no responsibility themselves."
  • "Service was appalling. Water served and didn’t even open the bottle."
  • "Tonight the service was shocking, it took nearly 3 hours for a two course meal for 4 people."
  • "Appalling!... Took ages to get served. No ice."
  • "Service was very slow even though our party of 14 were sat at 2 tables and it was not a busy time of day."
  • "Massively let down at the end where we asked two separate members of staff for the bill, waiting over 20minutes to pay."

Food Quality

Pros:

  • "Best food we have had in a long time, especially the fish dishes."
  • "Traditional English pub with modern take. Great portions and quality food."
  • "The food was delicious."
  • "The food was excellent."
  • "Food amazing."
  • "The food was absolutely gorgeous and very well presented and reasonable."
  • "The food was beautiful, I would highly recommend this place."

Cons:

  • "For my main meal I chose the Burger which was overdone, dry, under seasoned and almost tasteless."
  • "Sorry but a very poor Xmas Turkey Dinner. Two potatoes, two pencil thin parsnips, a wedge of stuffing that covered small portion of Turkey."
  • "Usually love eating here. Sadly today was a real disappointment."
  • "Overpriced average food served in dirty glasses and on chipped plates."
  • "The cod was barely cooked and gave me the runs - went straight through me - twice."
  • "The chicken Kiev was dry with no garlic sauce in it and the buttery cabbage was also dry."
  • "Soggy batter & considering I was asked twice if the food was ok, thought I'd mention the soggy batter... just as a future reference, but not even an apology so why ask if the food was ok?"

Value

Pros:

  • "First visit to this pub, old pub with a modern twist food made fresh and you can tell it was lovely, good menu, price wise reasonable, but good tasting food is what you pay for, we will go again."
  • "Hidden gem. What a remarkable, quality place, just a bit off the beaten track. Food excellent with a variety of options starting with a very reasonable fixed price two course up to £20 plus steaks."
  • "Food was fantastic and at £16 for a starter and main you can't fault it."
  • "Very reasonably priced!"
  • "Excellent menu,£18for 2 courses, lovely food at such a reasonable price in lovely surroundings."
  • "Meals were reasonably priced and the food was good."
  • "The food was absolutely gorgeous and very well presented and reasonable."

Cons:

  • "Value for money 2 out of 10."
  • "Entered the venue purchased half of lime and soda water £1.60 very expensive didn't even pay that much in London."
  • "VERY expensive 😱 disappointing pub food."
  • "Overpriced average food."
  • "The drinks were overpriced."
  • "Very overated pub meals for restaurant prices,just looked and tasted like frozen meals that one can get from any supermarket."
  • "to expensive as well ive brought live beef cows from leek market cheaper than what i paid for a sunday dinner 👎👎👎👎"

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