The Plume of Feathers- With Neil Morrissey Reviews Summary

Staff Service

Pros:

• "All staff were friendly and helpful."
• "Staff very friendly, beer fantastic."
• "The serving staff were amazing very polite and attentive."
• "Staff are all friendly and accommodating."
• "Staff were kind, patient and attentive."
• "Staff helpful and gave me a bowl of water for a very thirsty dog."
• "Staff were very friendly and professional."

Cons:

• "Sorely let down by the attitude of the server."
• "Went yesterday (Good Friday) and it wasn't great. Yes, they were busy but of the 4 or 5 interactions I had with staff, none of them were friendly, no smiles, no pleasantries."
• "Unable to get a drink from bar on early arrival no acknowledgement what so ever from bar staff."
• "The wait for food is appalling. Staple items on menu sold out even at 7pm service."
• "No hot drinks were being sold so we had to leave. No apology and rude staff."
• "While my husband was halfway through ordering his drink his server was rudely interrupted by another member of staff."
• "The lady behind the bar when I ordered tea for two abruptly replied you will have to wait for it as I don't leave the bar."

Food Quality

Pros:

• "Food was lovely and appeared pretty quickly."
• "Food was fantastic fresh and delicious."
• "The food is little short of superb and very reasonably priced."
• "Food very good quality and tasty."
• "The Oatcakes our way are just simply 'genius'."
• "Food is wonderful staff are very attentive."
• "Good portions, arguably the best meal we have had out in a long time."

Cons:

• "The pate wasn’t great at all, the bread was like cardboard and the pate was very dry."
• "One of the steaks was full of fat and the chips were rock hard."
• "The mac was split and grainy and to top it off the crackling had clearly been dipped in the chip fryer to crisp and tasted of old oil and other foods."
• "Thought the food was a little over priced for what you got. The Katsu curry sauce a little bland."
• "While my fish and chips were good the kids burgers, although huge, were pretty dry and bland and my hubby's panko chicken was overcooked and tasteless."
• "The burger was dry, the chips wet."
• "The roast beef which was was terrible, it was difficult to cut with a knife, very chewy hence I ended up leaving the majority of the meat."

Ambiance and Environment

Pros:

• "Nice seating outside with heating on not so clement British evenings."
• "Lovely place, very well organised and very covid safe."
• "Super clean & dog friendly in the bar, lovely atmosphere."
• "Truly amazing. Beautiful canal at the side with canal boats a truly wonderful experience."
• "What a beautiful place atmosphere was lovely and warm."
• "The atmosphere welcoming and friendly with a great menu cooked by an expert chef delivered to you by the best staff ever."
• "Lovely village, car parking, great outdoor spaces and a really smart interior."

Cons:

• "It was a very windy day and the canopy outside was very dodgy, mostly because of one of the poles had a lot of duct tape and looked like it had seen better days."
• "Can't stand dogs in pubs but well away from restaurant."
• "They've added an enormous canopy since we last visited which blocks out the sunshine to the outside seating area, not impressed with that as it made it cold in the shade."
• "Also on another note the outside of what once a brilliant venue for Barlaston looks like nothing it is concealed by a giant tarpaulin a disgrace."
• "Excessively hot in ladies loo, something wrong with ventilation."
• "Only one ladies toilet - when it got busy had to plan toilet breaks."
• "Great food, but draughty and cold at canal end of bar because the doors were hooked wide open."