Toby Carvery Trentham Village Reviews Summary

Food Quality

Pros:

• "Lovely food, I'm stuffed."
• "Great desserts too and not overpriced."
• "Good choice of vegetables and cooked really nice."
• "The food was very tasty. Everything was cooked perfectly."
• "Food excellent as usual."
• "Food is plentiful and very hot."
• "The food was kept fresh and very tasty."

Cons:

• "Meals were cold & bland, my pork was grey color, the drinks we had were like water no flavor, my dessert was awful."
• "The roast potatoes were very dry."
• "The food was quite bland and stale, not great quality."
• "The food was very dry looks like it had all been there a while and the taste & texture backed this up unfortunately."
• "The beef was like chewing elastic. There was no broccoli or green beans."
• "Food was cold the mash potatoes were dry."
• "The food was not good. I had the pork roast it was tasteless and dry the vegetables were look warm."

Service

Pros:

• "Our server, Ellie B, was extremely helpful+ polite."
• "Lovely gent on the carvery deck pointed out which were the vegetarian roast potatoes, which is always a positive and appreciated."
• "Our waitress was excellent - think she’s the best you’ve got."
• "Staff were efficient and friendly, the Carvery had great selection of meats and all the trimmings you would want on a roast dinner."
• "The service was mostly great."
• "The front of house has been massively improved the young man was doing an excellent job especially with it being so busy & with a warm welcome."
• "Staff were very helpful we had a large party including three small children we were given plenty of space and high chairs and were not hurried along even though it was a busy weekend."

Cons:

• "Secondly the young gentleman that served the food (chef) was walking around like he'd lost a tenner and found a penny."
• "The woman that served us at the bar was very rude and that’s putting it lightly."
• "They were also very busy which resulted in a little wait to be greeted on arrival."
• "Food cold, gravy good and hot. Carvery service poor had to wait for someone to appear to carve."
• "Staff have all been ignorant or rude from the little contact had."
• "The staff looked disorganised and unhelpful, miserable and unenthusiastic."
• "Very abrupt manor from server."

Value

Pros:

• "Carvery was great value for money."
• "We left happy and full, and for great value."
• "We paid just over £10 each for our carveries and drinks were reasonable for refillable soft drinks and a small rose at £2.25 - reasonably good value."
• "Meat portion was generous and price was good value for money."
• "Excellent value for money and would highly recommend."
• "Always a great meal at Toby."
• "Still a good value experience."

Cons:

• "Tea/coffee should be complementary if paying £6 for breakfast?"
• "I had 1 Pepsi and it came to a total of £15± per person."
• "Overpriced for over cooked veg."
• "The gravy was see through."
• "Gravy is much thinner than it used to be. Meat portions are STINGY."
• "Very disappointed with the quality of the beef... terrible value for the money."
• "Considering it was 8.10 am our breakfast was cold, we were charged £7.99 for a 2 year old who eats nothing."

Ambiance

Pros:

• "The table was close to others but still private enough."
• "Lovely carvery restaurant great ambiance."
• "It now looks modern and fresh, and with local features really adding to the appearance."
• "Such a lovely place with great surroundings, a great place for families and couples.....plus parties."
• "Enjoyable meal in comfortable surroundings."
• "The warm and inviting atmosphere."
• "This place is huge! Very well presented and maintained, clean, tidy and a warm atmosphere."

Cons:

• "Not recommended on very hot days."
• "The heating appeared to be on full and it was extremely hot with no windows open. It wasn't a pleasant or relaxing experience."
• "Had a good experience in the pub but the car park is very large and almost completely unlit... Felt unsafe."
• "Entering the establishment was not welcoming and the decor was tired and dull."
• "However when it was ready the place soon filled up and got quite noisy."
• "It was so hot on Sunday I thought I would pass out, no air conditioning. No windows open. Extremely uncomfortable."
• "The place looked unclean and toilets disgraceful."