Address: 525 Newark Rd, South Hykeham, Lincoln LN6 9NH, United Kingdom
Phone: +441522696687
Rating: 3.8
based on 182 reviews.
Food Quality
Pros:
"Food was of good standard and service was polite and efficient."
"The food was delicious and enjoyable, with a wide variety of options to choose from."
"For a family orientated restaurant the food is excellent, and great value for money."
"Just had a fantastic breakfast experience at The Game Keeper, Gary and his staff made us feel welcome, the food was hot, fresh."
"The mega breakfast and the super breakfast were both really good."
"The food was brilliant. However, what makes this place special is the fantastic staff."
"Had a lovely meal here. The food was fantastic. It was all piping hot and tasted delicious."
"Amazing time at the gamekeeper. Staff couldn't have been more welcoming and the food came out really quick and tasted amazing."
Cons:
"There were a few scraps of meat that were inedible and was chewy gristle and looked more like shoe leather."
"Served my breakfast missing 3 out of 5 of the items (bacon,hashbrown,tomatoes) given about 2 spoons full of mac & cheese with an overcooked egg."
"The smash Mac (I think it's called) wasn't too great the cheese was cheap and tasted very vinegary."
"Awful food. Much of the menu is not available at 6 pm on a Saturday. A pile of overcooked frozen chips isn't a good meal."
"Wouldn't return very understaffed one young man doing orders to eat and also the bar for drinks absolute chaos."
"Food was cold when brought out, chicken was burnt and steak was very fatty, don't buy the topped fries as they're topped with a teaspoon of sauce for £3.29p."
"Food was horrific frozen barely cooked cheapish looking but we paid nearly £50 for two adult meals and two kids nuggets and chips with drinks."
"Food was nice.but outside eating area quite poor.had to sit at table fighting off bees."
Service and Staff
Pros:
"The staff were always excellent and welcoming."
"The staff were extremely friendly and made the dining experience even more enjoyable."
"The staff are amazing and appreciate your custom even with a gang of kids."
"However, Paula, who took our order was great, inputting the codes very speedily."
"Every staff member was so polite and friendly, super attentive and helpful."
"Fantastic staff, couldn't do enough, we went in later on in the evening and they were most accommodating."
"Staff here are always helpful and welcoming. Visited this afternoon any questions we had was answered with a smile and really friendly."
"Staff very pleasant. Service reasonable time."
Cons:
"Took 15 mins in a queue of 3 people to take my order."
"Came here for a birthday meal for a table of 9, the service was disgusting. The older blonde lady who gave us our table was throughout rude."
"My sister asked if there had been a change as she'd had the meal before and it wasn't the same. The waitress replied that she wasn't aware."
"The nachos are now fried tortilla strips instead of actual dorito crisps... the staff don't seem to be trained on dietary requirements either/don't understand gluten sensitivity."
"Went there Christmas Eve with my family, the dinner was great and it was a large portion which you don't see that often anymore. The beer was good and the staff were friendly and helpful, I definitely would recommend going there for a meal."
"Took a long time to be served at the bar. Food was slow to come out and some was cold when it arrived."
"Waited over an hour for our meal, had to complain after 50 minutes the gent behind the bar said no more than 5 minutes but came 10 minutes later."
"Honestly lucky that I can’t give 0 stars. Disgrace of a restaurant. Staff all rude and thick. Waited 1hr 30mins for food. No apology nothing."
Cleanliness and Facilities
Pros:
"The place was clean, cheery and staff very attentive and helpful. Order came very quickly."
"Fantastic service and thank you to the staff a lovely young man and lady who confirmed to my little boy that he couldn't go and play until he had eaten his tea it worked a treat Fantastic food and service wish we lived closer 😀."
"This place was very grubby and unloved and in dire need of some TLC. They missed a golden opportunity during lockdown to carry out the deep clean and redecorating that it needs."
"Staff very pleasant. Service reasonable time. The whole place felt like it could do with a deep clean, curtains are filthy and bathroom dated and felt slightly grubby and decor everywhere needed sprucing up."
Cons:
"The air quality was quite poor. Old and un-hygenic. The first impression of cleanliness was 2/10."
"Dirty, sticky table even after we asked for it to be cleaned! (See picture) Whole establishment is dated and in desperate need of a refurb and clean."
"The gents toilets were disgusting and the whole experience left me wondering, if this is the front of house, what must the kitchen be like."
"Went here again to give the benefit of doubt. Cutlery came out in a dirty glass jar and ground in food on the forks."
"Ride staff, had my change threw at me, then when ordering food, 4 staff did chatting for several minutes completely ignoring the customers, the food was poor, not hot and the staff have no manners what so ever."
"Food took almost an hour to arrive, when it finally did it was cold, non of us could eat it the food was overcooked and dry, we complained and had a scampi dish refunded on an order of well over £150 disgusting customer services too."