Edinburgh Bike Fitting Shop & Lake Shoes Stockist Reviews Summary

Professionalism and Expertise

Pros:

• "He was extremely professional, but also very personable."
• "Dougie explains his thinking for making adjustments very clearly."
• "Dougie was awesome to work with."
• "Dougie applied a detailed and logical process, first with an off-the-bike assessment that indicated some cleat adjustments based on joint mobility."
• "What he produced was a ton of useful and surprising data with professional advice in a friendly space."
• "Dougie was professional, patient, and friendly."
• "Great fitting with Dougie. Professional and very helpful."

Cons:

• "Changed to 1 start due to the injury caused by an inadequate bike fit."

Customer Service

Pros:

• "Douglas saved me a ton of time and the hassle of searching for a bike to fit the data, he sourced and built my new best friend."
• "I also got my old road bike serviced by Elliot and it was amazing to notice the before and after despite having had it serviced half a year before."
• "The employee (or owner?) stayed after closing and waited for me when I needed to buy inner tubes."
• "Since that fit he has kept me right with advising me on the sizing of new parts for my bike and recently fitted me up for a new bike."
• "Dougie even offered followup calls to make sure that I was happy with the fitting and to fine tune my settings."
• "Dougie took time to understand what I wanted to achieve and then we spent time trying different things to adjust my bike position."
• "Dougie encouraged me to stay in touch and wanted to know how it was working. He was patient and really helpful."

Cons:

• No negative comments related to customer service were provided.

Results and Benefits

Pros:

• "I could already feel the additional power I'm able to generate just from moving my settings and cleat placement."
• "Pedalling was far, far easier, felt more natural, I found myself going faster, with less effort."
• "The fit was very detailed and has made a massive difference to my comfort on the bike."
• "Out today, 1st post fit ride, tarmac & off-road trails for 60+mins - absolutely no post ride pain!!!"
• "We made a few subtle adjustments to the bike, but they increased my efficiency substantially."
• "The bike fit with Andy has really changed the game, a few small changes really increased my comfort on the bike and put an end to some ongoing knee pain."
• "I had been experiencing knee pain while cycling, but after working with Douglas to adjust my bike's fit, the pain disappeared completely."

Cons:

• No negative comments related to results and benefits were provided.