DOUGH&co Woodfired Pizza Reviews Summary

Service

Pros:

• "Our waitress was a lovely lady named ‘Karolina’."
• "Karolina and her husband jointly organised a memorable, beautifully decorated, intimate reception venue."
• "The staff was really kind and helpful when ordering through the phone."
• "We were served by a lovely waitress who made the experience."
• "Our server Natalia was so friendly and helpful!"
• "Brilliant service, the restaurant is under new management - she is lovely, the perfect hostess."
• "The staff very friendly, welcoming and polite."
• "Amazing service followed up by even better food."

Cons:

• "The dining space isn't huge so booking is recommended."
• "Unfortunately, it was quite average for us. The young lady serving us was very friendly and helpful but was the only one working out front."
• "Service was REALLY bad! The wine we got really tasted like it had been watered down."
• "The food was ok but the service was really bad. I totally understand that an order can be forgotten...but when such things happen, there is not one 'sorry'."
• "The restaurant was empty which is unusual for a friday night in town."
• "The staff seemed annoyed that we wanted to order food, to the point one of them actually rolled their eyes."
• "The pizzas took nearly 2 hours to arrive with no way to contact the restaurant and find out what’s going on."
• "Very slow service - did appreciate the fact that this was initially because the restaurant was very busy, but we still had wait around 20 minutes for our deserts at the end of the evening."

Food Quality

Pros:

• "Absolutely amazing pizza. Stone baked. The buffalo chicken has a nice kick to it."
• "Delicious wood fired oven pizzas. Fluffy crusts, vibrant tomato sauce and oozey cheese."
• "Every dish was amazing, the ingredients were so fresh and no grease at all."
• "Food was lovely and the Vegan pizza went down a treat."
• "First time eating here tonight, will be returning. Amazing food."
• "Tried the pasta - very good and very generous portion too."
• "Great cocktails and chilled, cosy atmosphere."
• "All of the food was wonderful, and served by a great waitress."

Cons:

• "I got a delivery from Dough&co for the first time...The food was barely warm when it arrived and had to heat it up in the oven."
• "The mushrooms were not fresh as advertised...and left an unpleasant smell and aftertaste on the pizza."
• "The cheese on all 3 pizzas was almost congealed, it was so thick on top."
• "The garlic dip was not a dip! It was lumpy and tasteless."
• "The pizza is epic. The prices are epic. This service is so so. The staff were lovely but it was a tad slow and having sat down at 9pm, waiting an hour for pizza was not great."
• "The mushroom pizza I had was...ok, and the chilli oil I had as a dip had no heat or flavour to it at all."
• "Pizza I ordered was undercooked, how a pizza company can send out an undercooked pizza, the dough was raw in the crust."
• "They don't follow the ingredient list on the menu and they were very close to poison my wife which has a huge intolerance to chillies with a pizza that on the menu doesn't have chilly flakes."