Pizza Express Reviews Summary

Category: Pizza restaurant

Address: Designer Outlet, Quays, G38, The Lowry, Salford M50 3AZ, United Kingdom

Phone: +441618773585

Rating: 3.9
based on 128 reviews.

Price

Pros:

  • "The prices are also very reasonable, which is always a bonus."
  • "Food - delicious Prices - reasonable / slightly dear but worth it."
  • "Really nicely cooked, fresh ingredients, reasonably priced."

Cons:

  • "Can be a bit expensive if you're not using vouchers/offers."
  • "A few olives in a dish costing nearly Gbp 3.00 is over expensive."
  • "Also a bit too pricey and was just not worth it."

Customer Service

Pros:

  • "our server Maria was welcoming, professional and made our dining experience very enjoyable."
  • "The staff were lovely, polite and chilled."
  • "All the staff were super friendly and accommodated some potentially annoying requests with ease, plus the service throughout our visit was both fast and truly attentive."

Cons:

  • "However, we were disappointed by the TERIBLE customer service we experienced from the moment we entered until we left the restaurant."
  • "It took me about 20 minutes until we could get someone’s attention to make an order."
  • "Manager (female, brown hair) here is insanely rude."

Food Quality

Pros:

  • "The gluten free doughballs and gluten free bases are very nice."
  • "food was delicious and presented beautifully."
  • "The Garlic Prawn Pizza was delicious. It had lots of flavour and the prawns were soft, juicy and they melted in the mouth."

Cons:

  • "I paid 7 pounds for 3 overcooked prawns bathing in water mixed with oil..."
  • "Pizza wasn't sliced and I had real issue cutting it with a knife."
  • "The pizza wasn't fully cooked. Starters was cold in the middle and the food was extremely tasteless and bland."

Ambiance & Cleanliness

Pros:

  • "The lightest and brightest place to eat at the Lowry Outlet Mall. Spacious dining area with the kitchen located centrally so you can see the food being prepared."
  • "The renovation looks fantastic, really nice atmosphere and music."
  • "Nice, spacious, clean restaurant."

Cons:

  • "The restaurant was just dirty, there were maybe a few tables occupied and twice as many dirty ones with still plates and leftovers on it."
  • "No one actually cleaned the table before serving the food!"
  • "Our table was dirty and full of breadcrumbs as well, it looked like someone put clean napkins and cutlery without wiping it."

Location & Accessibility

Pros:

  • "Parking is decent here as you can park at the multi storey car park in which visitors use for the Lowry in which it is now known as Quayside Media City UK."
  • "Located within walking distance of Old Trafford, so ideal for a pre match Pizza."
  • "Very convenient from car park to theatre in the rain."

Cons:

  • "Used to be free parking at lowry but proximity to busy office places and old trafford has led to paid parking despite shopping."
  • "The disabled toilet isn’t very accessible."
  • "The atmosphere is dead, it’s like a cafeteria for a visitor centre or museum, not a restaurant."

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