Sagar Ceramics Reviews Summary

Customer Service

Pros:

• "We are very pleased with the service we received from Sagar Ceramics from start to finish."
• "They take the time to understand your preferences/needs and then offer suggestions or advice accordingly."
• "Everything was delivered in a timely manner and they were at hand from start to finish."
• "The team at Sagar ceramics fully supported in every way possible to refurbish our main bath room and a small shower room."
• "They were responsive to my needs and constantly helped throughout the build with extra additions that were needed."
• "Always available at the end of the phone and quick to respond when we needed them to deliver."
• "The staff at Sagar Ceramics are very supportive and do not just provide a range of products, rather they provide advice an options to make the final finished product a detailed and well designed project."

Cons:

• "Very disappointing service... visited the showroom and asked for a quote on a toilet... its been over 3 weeks and nothing!"

Product Quality and Design

Pros:

• "All the items are of high quality and prices are competitive."
• "Good quality products, good prices and great suggestions about bathroom design and practicality."
• "Their range of tiles and bathrooms are fantastic."
• "The quality was amazing and Sagar was amazing in helping us choose the right fittings and fixtures and at a great price."
• "All the products were of excellent quality."
• "Ordered wall tiles, floor tiles, shower tray, tall cabinet plus accessories... all items ordered were of excellent quality."
• "The selection of tiles was amazing."

Cons:

• "Probably slightly more expensive, but got quality products and takes the hassle out of shopping around."

Professionalism and Expertise

Pros:

• "Sagar Ceramics was very helpful with excellent knowledge of the product they are offering."
• "Misha is very professional and knowledgeable."
• "Very professional and experienced at what they do."
• "Misha led two detailed consultations with us, and designed a bathroom that met our specifications and our budget."
• "Sagar knew exactly what looks good from product to design."
• "Misha, Sagar & Sunil all are extremely professional, they know their stuff very well."
• "Misha was great helping us design what we wanted, work to our budget and working with our builders to get it all delivered and fitted."

Cons:

• No negative comments related to professionalism and expertise were found in the reviews.

Customer Satisfaction

Pros:

• "I would especially recommend Misha’s professional advice and guidance : )"
• "I couldn’t recommend them enough. Their prices are competitive and their service is exceptional."
• "Highly recommend Sagar Ceramics to anyone wanting to refurbish bathrooms or even just a small portion of it."
• "I would definitely recommend a visit to Sagar Ceramics and you will never go anywhere else."
• "Highly recommend them if you are planning to refurb your bathrooms."
• "We are extremely pleased with all our bathrooms and would definitely recommend Sagar Ceramics."
• "We’re delighted with the quality of the products – huge thanks to the team for all your help and advice."

Cons:

• No negative comments related to customer satisfaction were found in the reviews.