Bright Bathrooms Reviews Summary

Customer Service

Pros:

• "The service that was received from Khaleel was of a very high level, I was made to feel at ease, and everyone was so friendly in the shop."
• "From start to finish the service from bright bathrooms was excellent - I would definitely recommend!"
• "The staff in the showroom were knowledgeable and helpful, not pushy sales people."
• "Glen was very friendly, helpful & informative, nothing was too much trouble."
• "The service and knowledge provided by the staff at bright bathrooms is exceptional."
• "The customer service at Bright Bathroom was outstanding."
• "Fantastic customer Service from start to finish."

Cons:

• "NEVER shop at this place! I ordered an item instore and paid for it, had to wait a few weeks for the item to come in, they told me they could not find my order."

Product Quality

Pros:

• "Very happy with my new Toilet & shower room. It looks more spacious and the fittings are very good quality and the new tiling is absolutely perfect."
• "We are very pleased with the quality of products and are delighted with the outcome of our bathroom."
• "The quality of workmanship on the bathroom was nothing short of perfect!"
• "The materials were of very good quality and the staff were really skilled and had a lot of experience."
• "Their quality is amazing I am really pleased with my purchase."
• "The quality of the products provided are excellent."
• "The quality of products is excellent, service was 7* and most importantly very fairly priced."

Cons:

• "Got my furniture from bright bathrooms last week and we had some issues with the furniture."

Value for Money

Pros:

• "Much more affordable than most other bathroom centres."
• "Both employees gave great service and really affordable prices."
• "Prices very reasonable and good quality products."
• "The price was very affordable as the products looked very expensive and prestigious but the prices were affordable."
• "Very competitive prices."
• "There is a whole range of variety to choose from at reasonable prices."
• "All I can say is give these guys a visit and you'll get first class Products and realistic prices."

Cons:

• No cons related to value for money were mentioned in the reviews.

Professionalism

Pros:

• "Our bathroom fitter was Raf, and his work was ultra professional and no corners cut, he cleaned up after each day, using his own hoover."
• "Ralph was very hardworking, professional and completed the bathroom to a high standard."
• "The fitter was highly skilled in plumbing, tiling, electrics and completed the job within the timescale agreed."
• "Installation guys were really good to have in the house, friendly and worked well."
• "The installation experts recommended by Bright bathrooms (Sacha) were very reliable and efficient and also ensured the highest customer satisfaction."
• "Ralph was clean and tidy installing, did a great job and clearly takes pride in his work."
• "Kay was super professional from the minute my mum and I walked into the showroom."

Cons:

• No cons related to professionalism were mentioned in the reviews.