The Windmill Reviews Summary

Menu Variety and Quality

Pros:

• "Ample choices."
• "Three courses - the food was delicious and very well presented."
• "The food crossed various tastes and prices."
• "The food is wonderful, if not a tad expensive."

Cons:

• "Reduced menu due to chef illness."
• "The meat was overcooked, vegetables were very soft and the nut roast that one of us had tasted more like a fruit cake."
• "Lovely presentation but cost a lot for what it was."

Customer Service

Pros:

• "Pleasant and friendly staff."
• "Staff is very kind and polite."
• "The staff were exceptional."
• "Fast and friendly service."

Cons:

• "Very poor service indeed."
• "Service a little bit slow due to being busy."

Ambiance and Location

Pros:

• "Conveniently located near J8 off the M20."
• "Lovely oak-beamed setting."
• "Good location if you visit the Leeds castle."
• "This pub is a lot larger than it first appears with a great variety of seating areas both inside and outside."

Cons:

• "I found it noisy from the courtyard until late."
• "The whole place lacked atmosphere."

Special Features and Events

Pros:

• "Our granddaughters enjoyed the children's menu and play area."
• "The cocktails were on point and service was surprisingly quick."

Cons:

• "We were willing to enjoy our visit having dinner outside as many other guests... we could not have dinner in the garden due to staffing issues."

Pricing and Value

Pros:

• "Prices are currently much cheaper than the chain pub we had booked in."
• "Set menu' for lunch... quite well priced."
• "Great value for money in my opinion at this standard."

Cons:

• "The red shraz wine was like vinegar!"
• "Only marked down because I feel it is slightly overpriced."

Food Quality and Variety

Pros:

• "The food was great the portion size was the subject of great discussion."
• "We had a beef roast, fish and chips and a kids burger, all cooked to perfection and the puddings were to die for!"
• "Tasty Sunday Roast Lamb with local Kentish cider."
• "The food was exceptional for both meat Eaters and vegans alike."

Cons:

• "The Wellington to share had been sliced into an odd number so couldn't share equally."
• "The pork belly meal is too sweet overall."
• "Everything we had was perfectly executed and delicious but the menu was dull."

Ambiance and Location

Pros:

• "A really lovely pub, relaxed atmosphere."
• "Beautifully decorated and homely pub with a great fireplace."
• "The pub is also nicely decorated and has a great outdoor space and children’s play area."

Cons:

• "We were seated at a table that was like sitting in the middle of a runway with a constant barrage of waitresses back and forwards so had to ask to move."

Pricing and Value

Pros:

• "Certainly not a cheap place but well worth the pennies."
• "Great selection of drinks and fantastic food."

Cons:

• "The portion size is on the small size."
• "Food tasted ok, but overpriced for the quality and portion size."

Efficiency and Timeliness

Pros:

• "They served quickly despite the crowd."

Cons:

• "However, the service was slow."
• "Had to wait 40 minutes for our pre-booked table."

Special Features and Events

Pros:

• "Live music nights are always a hit."

Cons:

• "But they should consider more events during the week to bring in more of the local crowd."

Customer Service

Pros:

• "Lovely staff who are attentive without being invasive."

Cons:

• "I felt the waitress was rushing us to leave."
• "Some staff members were not as attentive as others."