The Barn Pub & Restaurant Reviews Summary

Category: Gastropub Tunbridge Wells

Address: 1 Lonsdale Gardens, Mount Pleasant Rd, Tunbridge Wells TN1 1NU, United Kingdom

Phone: +441892510424

Rating: 4.3
based on 156 reviews.

Venue and Location

Pros:

  • "The location of The Barn is really accessible being in the centre of town, with plenty of places for guests to stay nearby."
  • "It feels very private as it is set away from the main road down a private street with no passing traffic."
  • "The venue is in a fantastic location, with great transport links and a beautiful park across the road."
  • "They have a beautiful garden area which is wheelchair friendly."

Cons:

  • "Couldn't go upstairs to restaurant firstly because of mobility and stairs secondly we had a baby in a pram."
  • "Difficulty in getting the pram through narrow doors."
  • "When we arrived, we encountered further accessibility challenges."
  • "The restaurant is located upstairs, with no lift available."
  • "No mention of the place not being disability friendly on the website."
  • "The restaurant should think about investing in a ramp or a lift."

Service and Staff

Pros:

  • "All the staff were professional, friendly and helpful throughout the event; many of our guests commented on how lovely they were."
  • "Phillipe made us feel at home since our very first visit to view the venue."
  • "Really enjoyed our visit and the staff were beyond nice."
  • "Staff were highly professional and lovely."

Cons:

  • "Service was ok until the bill came and there were drinks we had ordered but not received on there."
  • "That was when the condescending tone starting from the waiter."

Food and Catering

Pros:

  • "The food was delicious, guests choose from 4 meals on each course, and every one of them looked amazing."
  • "The lamb was perfectly cooked, tender and flavorful with the sauce."
  • "Great food, reasonably priced. Good size portions & very good value for money."
  • "The food was perfect and the choices extensive."

Cons:

  • "Steak: it was not much taste in it."
  • "Duck breast was soso the texture was fine but it’s not been marinated or not process enough."
  • "Although I hated the fact the fajita came with tons of mushrooms baked right in."
  • "You get what you pay for food wise. Same standard as a Harvester."

Ambiance and Facilities

Pros:

  • "It is a gorgeous venue, really intimate but with plenty of space for our 70 guests."
  • "We spent the evening drinking very tasty cocktails and reminiscing on our wedding day."
  • "The garden area provides a beautiful landscape to take pictures with loved ones through the rustic background."
  • "Positively surprised with how cosy and nice this place is."

Cons:

  • "When we arrived, we encountered further accessibility challenges."

Overall Experience and Recommendations

Pros:

  • "We can’t thank the team at The Barn enough for helping us have such a wonderful day and we highly recommend this wonderful venue!"
  • "The Barn provide a list of outstanding wedding suppliers, which was a great help when planning our wedding."
  • "Loved it here, what a treasure to find."
  • "Took out a loyalty card as we shall certainly be visiting again."

Cons:

  • "I think the online ordering system was down when we went so our drinks didn't come for a while but they were very apologetic."
  • "If they improve the way how they manage their bills and avoid those condescending attitudes, it would be better."

Hygiene

Pros:

  • "Most of the food on offer was gluten-free."

Cons:

  • "Very, very unpleasant stink of men's urine wafted past us on our table as we were eating."
  • "The hair in the food is obviously a hygiene issue."

Pricing and Offers

Pros:

  • "Great food, reasonably priced. Good size portions & very good value for money."

Cons:

  • "Overpriced for the quality of food we received."

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