Aestha Clinic Reviews Summary

Consultation Experience

Pros:

• "The practitioner did a really thorough job with my consultation and talked me through which treatments would be best for me."
• "She listened carefully to what I wanted and was very kind, thorough, and very generous with her time."
• "Dr Natalya put me at ease right away and was very pleasant to talk to."
• "Dr Hsu tried to make me feel comfortable throughout the whole process and listened to me attentively."

Cons:

• "I had a horrific experience at Aestha clinic. I saw Dr Victoria for what I thought was 0.5ml juvederm. I came out looking disfigured, permanently damaged."
• "I was taking IV treatment from Dr Victoria but it didn't work well at all. I wasted my money for six sessions."
• "I went to see Dianne Pedersson for Stop Smoking Hypnotherapy and it was the worst experience I’ve ever had."

Staff Attitude and Professionalism

Pros:

• "Marzena at reception was also very efficient, polite, and friendly."
• "Nina and my lovely Doctor Hsu made up for the receptionist's attitude."
• "Louise the receptionist I also need to mention is a real sweetheart, very nice and super responsive."
• "The staff are very professional, knowledgeable and go over and beyond to make customers happy."

Cons:

• "One of the receptionists I called today at 12h was not nice nor friendly at all, she wasn’t helpful or supportive."
• "I wasn’t happy with the way the lady at the reception dealt with the situation."
• "Total lack of professionalism and ethics. Continually running late, with no respect for clients."
• "Rude, unprofessional, disrespectful. I booked an appointment with Dr Victoria. It has been cancelled twice."

Treatment Effectiveness

Pros:

• "I think I will achieve the look I want with one of Dr. Victoria's proposals."
• "She considered asymmetries without me telling her and this is very important for me."
• "I saw Dr. Hsu for Aptos threads, to get rid of a very stubborn post-pregnancy double chin."
• "Best service as always and high quality. I had my Botox done with the lovely Dr Victoria."

Cons:

• "I wasn’t happy with my end results with the under eye PRP at Aestha Clinic."
• "I saw Dr Victoria for what I thought was 0.5ml juvederm. I came out looking disfigured, permanently damaged."
• "After visiting a number of times with good experiences, I recently had an awful Botox experience here."
• "I had a horrific experience at Aestha clinic. I saw Dr Victoria for what I thought was 0.5ml juvederm."

Customer Service and Support

Pros:

• "Louise who’s front of house for making it a more personal experience! She is a diamond."
• "Dr Victoria was super reassuring to a nervous client."
• "The staff are very professional, knowledgeable and go over and beyond to make customers happy."
• "I have been coming to Aestha clinic for over 5 years now! The treatments are brilliant and my skin has really improved."

Cons:

• "I made an appt and paid their consult fee which was to be applied to my treatment. When I eventually arrived for my appointment, I was told that the treatment was out of stock."
• "Total lack of professionalism and ethics. Continually running late, with no respect for clients."
• "The lady at reception is horrible. There is no way that their treatwell reviews are legit."
• "I would not recommend to nobody this clinic. The services are not even close to Harley Street clinics."