Precision motor group Reviews Summary

Category: Auto broker Harlow

Address: Lowershot Nursery, Sedge Grn, Nazeing, Harlow CM19 5JS, United Kingdom

Phone: +442039558182

Rating: 4.0
based on 95 reviews.

Customer Service

Pros:

  • "Lewis was very helpful and the whole place was very relaxed yet felt professional."
  • "This is our 4th car from these guys, outstanding service the whole way along so smooth and easy."
  • "Bought a Volvo V70 from precision motors. Experience, starting from welcome through to selecting, testing and buying the car, has been excellent."
  • "The guys at the sales part were great, no complaints."
  • "We have purchased a few cars from the precision motor group with the most recent being last week, and have always been extremely pleased."
  • "I had the most easiest and efficient experience I’ve ever had buying a car. Lewis was fantastic help from start to finish!"
  • "The mercedes c class I part exchanged for from this company is a very good car."
  • "Always a pleasure to do business with this company! Purchased multiple cars from them over time and I will always search their stock for the car I want before looking elsewhere."

Cons:

  • "The manager is incompetent and rude. They don't own up when there are issues with the car."
  • "Avoid and do not trust this dealership; I had a finance deal in place to purchase an Audi TT with this dealer, once I arrived to collect the car they added a £300 administration fee onto the deal."
  • "The guys at the sales part were great, however, their mechanics/garage are very questionable."
  • "Absolute frauds turn up to collect a car that’s in “fully working order” ready to go to be greeted by a rattling engine that the salesman couldn’t careless about."
  • "I purchased a car the end of May and have had nothing but trouble. It was £25500 car so not cheap, but has now cost me a further £2000 as it had been sat ages and the discs had gone rusty and warped, brakes worn."
  • "Do not buy from these cowboys. I bought a car, travelled 4 hours to get it. The car on inspection was poor quality, its faults were not advertised."
  • "Phoned in advance to ask about details & condition of an Audi S3 (YK59GKG) as we would be travelling 3h to come & view the car, should everything be as described we were looking drive it away the same day (we made the dealership aware of this)."
  • "If I could leave all the stars blank I would. Shocking customer service, shocking management, sold us a car with 900 quids worth of damage, fobbed us off, tried making us pay for damage we DIDN'T do, ge told different things from different people."

Vehicle Quality

Pros:

  • "This is our 4th car from these guys, cars are always perfect, never had no problems with any of ours."
  • "Bought a Volvo V70 from precision motors. Had a mechanic with me to check the car, very few minor issues found."
  • "I purchased an Audi TT from Precision recently. The car's been in for a service today and the garage said it was a really good little car and they couldn't find anything wrong with it."
  • "The mercedes c class I part exchanged for from this company is a very good car."
  • "I recently purchased a GTD they were extremely helpful and attentive, I had a small issue with the aircon at first but once I got in contact it was rectified the following day."
  • "Fantastic experience buying my car from this company, brought a fiesta ST and absolutely love it."
  • "We have now purchased 2 cars with Precision Motor Group and cannot speak highly enough of them."
  • "I got my 3 series convertible back in September 2020. Staff were very friendly, the convertible button stopped working. Maybe where it hadn’t been used in a while. I called up and within days the new part was ordered and fixed."

Cons:

  • "The car was advertised with a sat nav and stereo and Bluetooth. Neither works after spending over £15k on a car you expect a working radio at the very least."
  • "Went to view an Audi A3 2011 for £6495 No mention of any issues before collecting as I was promised I could drive it away with no issues, there was a loud ticking noise from the engine (possibly injector)."
  • "I bought a Mercedes from them in mid June spending over 20k Although the MOT certificate was dated only weeks before (from their own garage which is next door), I had to return within the week as the start/stop function wasn’t working."
  • "This is somewhere to go if you know about cars, if not, take someone who does. The staff are really friendly and prices are reasonable, but our car came with numerous problems."
  • "Absolute frauds turn up to collect a car that’s in “fully working order” ready to go to be greeted by a rattling engine that the salesman couldn’t careless about and the rear brakes were way beyond the legal limit."
  • "Excellent purchasing experience.,all the staff are very friendly BUT....on my drive home the tyre pressure monitoring system was faulty and the valve on one of the other wheels was letting out air."
  • "I purchased a car the end of May and have had nothing but trouble. It was £25500 car so not cheap, but has now cost me a further £2000 as it had been sat ages and the discs had gone rusty and warped, brakes worn."
  • "Stay clear of these cowboys. I payed £11,500 for a bmw. In December 2021. Just come to sell the car nobody wants it because it has been salvaged I found out."

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