Address: Sheffield Rd, Sheffield, S9 2FZ, United Kingdom
Phone: +441142564455
Rating: 4.7
based on 473 reviews.
Customer Service
Pros:
"Customer service from Ali Gibson was superb throughout."
"Connor who went above and beyond to make sure everything was perfect for us."
"Couldn't do enough for me, communicative, friendly, helpful and the car was presented in fabulous condition."
"A big thank you to Ali who actually came to the dealership to do the handover personally on his day off!"
"Thank you very much for the excellent service above and beyond expectations."
"The staff are lovely and very welcoming, especially Ali who even gave me coffee and cake."
"The help I have received from Ali over the sales process has been invaluable."
Cons:
"Seemed like they had took way too many cars in for the day."
"These are not normal numbers to increase and decrease prices by overnight... something doesn't sit right with me about the way I was treated."
"No courtesy car again despite agreeing I needed one."
"Complaint to Porsche Sheffield revealed that it was my fault and that the PCM was faulty, no help, no resolution no nothing."
"Felt like just another number."
"Didn’t realised they didn’t transfer the ownership of the car after 1 week and we had to chased to see what the issue was?"
"I can't quite believe the arrogance of this dealership."
Product Knowledge and Expertise
Pros:
"Sunny has been brilliant helping me get the specification right his knowledge on the cars is 100%."
"John Bellamy was fantastic. Extremely knowledgeable."
"We were introduced to Joe who very patiently and with great enthusiasm showed us all the controls and answered all our questions with great knowledge of the car."
"Ashley showed great enthusiasm and product knowledge of the vehicle we test drove."
"Jon Bellamy... was very knowledgeable and informative."
"Ali Gibson, who was very knowledgeable and informative about EV charging and EV network support."
"Sunny was great with his product knowledge."
Cons:
"Purchased a 911 turbo at way over retail price... got the car out for a spin yesterday and the spoiler now doesn’t retract or deploy."
"Poor product and terrible service."
"Car not being prep properly and ask customer to go elsewhere to have it sorted for £10-15?"
"The Cayenne being a 2011 I wanted the SatNav updating... It wont work, the maps are totally wiped off the system and its totally useless."
"A common problem which the repair department didn't seem to know about and wanted me to bring the car across to have a look at."
"The service light came on within 1500 miles despite being assured that it was serviced."
"Warning pop up as you go on the motorway 30 mins after leaving the centre, this being each tyre has a different pressure?"
Overall Experience
Pros:
"Definitely a 5 star rating all round."
"It’s honestly the best car we have ever had."
"Absolutely amazing service from Matt Stripling and Shaun."
"Great service & experience from the team at Porsche Centre Sheffield."
"Absolutely the best experience I have had buying a car, bar none."
"Porsche Sheffield is by far the best Porsche Dealership in the UK."
"Absolutely a 5 star service from all at Porsche Center Sheffield. Can not recommend them highly enough."
Cons:
"In September I had the misfortune to suffer a breakdown in my eighteen month old Macan S just a few days into what was to be a four week holiday in France."
"Thinking of Buying a Porsche - Think again."
"I had a disappointing experience with my approved used purchase."
"Very poor dealerships, they talk the talk however failing to walk."
"To be honestly, i have not had a good experience with this Porsche centre."
"Shocking Customer Service [it would take too long to go through it here]."
"Car had to go back for cabin rattles came back with fingerprints everywhere and alas the rattles are still present."