Rejuva laser hair clinic Reviews Summary

Effectiveness of Treatment

Pros:

• "The results have been astonishing, despite the clinic being closed in lockdown, I was able to see fab results immediately."
• "After about the second treatment no more hair growth and I'm very happy thanks...."
• "I’ve noticed a massive difference throughout my sessions. My face and underarms are much smoother and glowy now."

Cons:

• "The laser hair removal treatment is not effective at all. Your hair will grow back as soon as you stop the treatment."
• "It has been 5 months and the hair on my face, beard and back of neck has come back."
• "In total I have had 10 sessions of laser on my face and 6 on my full body. I am disappointed to say that even after these sessions I still have hair growth in pretty much every area."

Customer Service

Pros:

• "The staff were extremely helpful, and kind and made me feel comfortable during my treatment."
• "Hassan has been friendly and professional along the way giving me helpful advice on how to maximise my results."
• "Upon arrival you will be greeted by their friendly staff."

Cons:

• "The manager was extremely rude and put the full blame on me, saying that 'I was jumpy'."
• "Her customer service skills are pathetic. She has no empathy or people skill."
• "The customer service I received from them is absolutely abhorrent."

Professionalism and Expertise

Pros:

• "The lady checked my skin and hair before doing the laser and they know exactly what they are doing at this clinic."
• "The level of care and attention to detail demonstrated by the technician was truly commendable."
• "Really professional. The results of the laser are amazing and you’re given great information if you aren’t sure about things."

Cons:

• "The manager replied with a barrage of defence and was vile but eventually gave our money back."
• "Furthermore, she changes her pricing all the time and the service itself does not change. Picking and choosing what you feel like charging is not professional at all."
• "She wanted me to have more sessions to get results...there was no result of the treatment so what is the point of getting more sessions done especially when it did not work."

Overall Recommendation

Pros:

• "Would definitely recommend this place. Always so welcoming and very professional."
• "I would recommend Rejuva to anyone considering laser hair removal. Great service and results!"
• "I would definitely recommend Rejuva laser hair clinic."

Cons:

• "I would *AVOID* this place, laser hair removal is not meant to be that painful and shouldn't leave your face swollen."
• "Save your money and go elsewhere. You will have better customer service and better results."
• "AVOID!!"