Repair My Phone Today Reviews Summary

Customer Service

Pros:

• "The service on arrival and collection was impeccable."
• "I would highly recommend this shop as would my son!"
• "The iPad was fixed within 24 hours and I received a phone call when the iPad was ready."
• "These guys are brilliant! Went to fix my blender and they did it straight away no troubles and for free."
• "I can not fault the service and attitude of the staff."

Cons:

• "A week end by and still no sign of the part. Took he laptop in again on Tuesday 25 July after speaking to them on the phone."
• "I called in Friday 28/07 to See when it would be fixed. They told me they were still waiting for the part."
• "I went into the shop and asked them what was going on, they denied I came in almost two weeks ago."
• "They called me on Thursday 27/07 and said there was no evidence of any one quoting me £80-£90 it will cost £130 to repair."
• "Why did they take it apart if they were still waiting for the part to be delivered."

Quality of Repair

Pros:

• "Have brought 4 phones in with all different faults... all are now working properly."
• "I received a phone call when the iPad was ready. I can not fault the service and attitude of the staff."
• "The service I got was amazing and had both phones fixed quickly and at a really good price."
• "They went out of their way to find a phone that would suit my purposes. It was ready to pick up in less than 24hours."

Cons:

• "Went in to change a camera lens on an iPhone... the lens has been fitted poorly."
• "When I turned the laptop on I only had half a screen working."
• "Repair experts assured me my MacBook Pro would be repaired on the same day... but in the end it took over 2 weeks."
• "The screen colors are slightly different as it was the original one, but I belive that is normal."

Pricing and Transparency

Pros:

• "I found the price is reasonable."
• "They also charge a lot less for parts than other local repair shops."
• "Great service, good technician within minutes my sim tray which was stuck was done and was told not to pay."

Cons:

• "I was told it would be £50 and the phone would be away a week."
• "I said that's no good he needs it immediately as needs it for work."
• "They asked me what model it was and I told them and they said that doesn't need to be unlocked. It comes unlocked."
• "I had issues with the insurance company and due to financial reasons I couldn't collect the laptop straight away."