Address: Matilda St, Sheffield City Centre, Sheffield S1 4PF, United Kingdom
Phone: +441143498118
Rating: 4.3
based on 122 reviews.
Staff Service
Pros:
"Staff were all helpful and nice, let us know how everything worked and where everything were."
"Staff are friendly, they'll set things up for you, come and take your drinks order, and deliver."
"Staff were great and very helpful. They made it seem like no request was too much or annoying even though I kept going back to ask more stuff."
"The staff were great, fantastic facilities and great choice of beers."
"Fun, quick and easy to book slots. Drinks are pricy but the oreo milkshake is to die for."
"Staff were hit and miss. When we got there, there was just one team member behind the bar, she was preparing a few cocktails which of course takes some time."
"Went here on Saturday for our belated Christmas party and we couldn’t praise this place enough. The staff were great."
"The manager who looked after our party was amazing. Approachable, friendly and professional. Made our staff party one to remember."
Cons:
"The rules and explanations given weren't the best from the staff."
"The staff have no idea about the pricing of their drinks and services."
"Service times at the bar were far too slow (~6/7 mins) despite bar crowd being only 1 person deep."
"The young man that served us didn't seem interested. So we had our drinks and left."
"For what we paid, extremely disappointed that we didn't get to make use of the full hour we booked for."
"The staff member behind the bar was rude and snotty and told us to leave because we were too early."
"Was told via email to arrive 15 mins before our slot, when we arrived 15 mins early the staff member behind the bar was rude and snotty."
"Extremely disappointed, me and my friends had booked for a full day of activities due to birthdays. After confirming multiple times that our booking was correct we arrived to an apology from the staff that half the activities were double booked."
Food and Drinks
Pros:
"The food is amazing so I would definitely recommend this for every occasion."
"Their food has brilliant gluten free options and they’re really understanding about that."
"The perfect venue for a group shin dig! Lane 7 is great. We enjoyed a game of bowling and other games like shuffle board and pool and ate amazing burgers from Fat Hippo."
"Lovely place to have a night out drinks and games with friends. Food is great as well, very tasty burgers."
"Fantastic atmosphere, great selection of activities and games. Good size bar with decent selection of drink choice, with fat hippo food and a big projector screen for sports."
"Great little bowling and entertainment place. Lots of cool things here to do - arcades, basket ball, beer pong etc. Bowling is pretty expensive though so be prepared - you can wear your own trainers which is good. Great burgers here too."
"Best burger I've had in the city so far. About mid range on drinks prices. Bowling, bar sports, and arcade games make this a must visit spot for everyone."
"Great visit for my son’s 12th birthday. Staff are very polite and prompt, even when busy. The venue is spotless. The food area supplied by Fat Hippo was excellent."
Cons:
"Visited today (Wednesday) 24th may .... Everything was good but drinks are literally the worst. We spent around 20 bucks for drinks but we just got ice."
"I really like the venue. The activities are good too. The 1 star is for the food. All three meals were tasteless."
"Very busy over the Christmas period and it prevented a second game being played."
"Shoddy staff, who will blatantly ignore you at the bar, making you wait 20 minutes while standing a sipping their own drinks. Food so late it's cold."
"To say this is a brand new venue it needs a lot of things improving starting with number of staff."
"Literally THEE worst experience at a bar and/or restaurant I've ever had. Nearly walked out several times despite having pre-paid for the Eat out to help out 'offer' which is supposed to be 50% off 'food'."
"Extremely disappointed, me and my friends had booked for a full day of activities due to birthdays. After confirming multiple times that our booking was correct we arrived to an apology from the staff that half the activities were double booked."
"Terrible all round. I booked over 2 months ago for 2 games of bowling which cost me a lot of money as it was a weekend. Once I got there we were told that the lane we were booked on was broken so we couldn't play, didn't receive any notice (phone call or email) before hand meaning a real waste of our time."
Ambiance and Atmosphere
Pros:
"The deco was awesome and the vibe’s great! Would be a good place to hang out with a bunch of friends!"
"The bowling lanes will ket you have bumpers up/down based on each player's needs."
"The perfect venue for a group shin dig! Lane 7 is great. I visited a couple of nights ago on my work do and we enjoyed a game of bowling and other games like shuffle board and pool and ate amazing burgers from Fat Hippo."
"Would recommend some where different to go. Good music and a fun night you have loads to choose from."
"Great fun, especially straight after work, perfect way to wind down, not too loud and food smells Great, makes for a nice atmosphere."
"Great vibe, great idea, but not everything is thought through."
"Me and my partner had a mint night! We booked shuffleboard, darts and bowling."
"Very cool place that's somewhat hidden near the Moor. Bowling, darts, etc. with decent bar and Fat Hippo food widow catering to both meat eaters and vegans alike."
Cons:
"The lanes are a little cramped with no better way other than walking in front of other people's bowling parties to get to your lane."
"Really nice place good atmosphere although the Amstell tasted like it had been watered-down to poor quality."
"Over crowded and too loud to hear anything. Tiny bowling lane with no place to sit down or put your stuff that isn't a bar stool."
"The place was not too busy - and the food was gloriously naughty. The burgers are too big to fit in your mouth and were so tasty. We're definitely going again - it was a real treat."
"The vibe is pretty cool but there are a few downsides including the fact that the ping pong table is right next to the end of the bowling lanes so the noise of the bowls hitting the pins is very loud."
"Great idea but needs more thought. Any parties larger than 4 than its a real struggle to get organised and turns into quite the shambles."
"just back from lane 7.we took our grandchildren and we all had a lovely time.The young lad who checked us in and the boy who showed us to our lane was very good at their job."
"One of the worst customer service experiences. No warning that the time limit was up they just shut the barriers mid throw for another party that had not even arrived yet."
Games and Activities
Pros:
"Provides more than just bowling with a small arcade and pool!"
"The bowling lanes will ket you have bumpers up/down based on each player's needs. The darts have loads of games and the points are scored automatically through a smart system, neat."
"We played a game of bowling then some of the free arcade machines around the lanes."
"We've done pretty much every activity and can't complain about any of them."
"Great little bowling and entertainment place. Lots of cool things here to do - arcades, basket ball, beer pong etc."
"We played table tennis and the bats were falling apart but it's still a really funky place."
"What a great social space! Easy to spend a few hours playing pool, bowling and darts... or maybe a game of beer pong with some friends."
"Me and my large group of friends booked a whole days worth of activities, we rang multiple times to make sure everything had been booked correctly and to ensure no mistakes had been made."
Cons:
"There's a small selection of arcade games which are relatively unused even during busy periods."
"The pool table was a little lackluster with clumsy pool cues which are very large."
"For what we paid, extremely disappointed that we didn't get to make use of the full hour we booked for."
"Came to play some of the games and whatever booking/reservation system is in play is a bit poor."
"Pretty cool place and as far as I'm aware it's the only place in central Sheffield with a mix of games to play."
"Unfortunately this is a Lane 7 toilet review....unisex loos DO NOT WORK, particularly where booze etc are involved."
"Extremely disappointed, me and my friends had booked for a full day of activities due to birthdays. After confirming multiple times that our booking was correct we arrived to an apology from the staff that half the activities were double booked."
"We booked to have all day of activities, between 15 of us we spent over £200, rang up several times to confirm the booking, got there and they didn’t have room for us on half the activities."